- Report: #1449408
Complaint Review: Live PC Experts - El Segundo California, California
Reported By:
Brian -
Lodi, California , United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Live PC Experts
550 N Continental blvd. Ste El Segundo California,, 90245 California, United States
Phone:
18002080798
Web:
https://www.livepcexpert.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Live PC Experts Said computer was compromised and offered to fix it for a fee California El Segundo California, California
In 2014 I was on my desktop surfing the web when a pop up came up on my computer saying my computer was compromised and to call this number for help fixing it. I called and an Indian from India sounding man answered the phone he said my computer was at risk of being hacked and or viruses and offered to secure my computer. He said he need to gain remote access to my computer and walked me through setting up safeguards on my computer. Seemed legit at the time so I payed the 299.99 for the one year protection package. After a month I noticed my computer wouldn’t access certain sites and programs and called the company to cancel my protection package and return my money as their services did not work and they apologized and returned my money but that’s were the nightmare began.
Since then they have not stopped calling me. I have asked them politely to remove my number and stopped calling me, I have threaten to sue for harassment, I have blocked their numbers of which there are many they call from. Now they call me about twice a day from an UNKNOWN number which I can not block to continue to try and get my services. I am at my wits end and have considered changing my number to be left alone. Today Jun 28, 2018 I received a call from +1 (888) 991-1627 to which I answered and a computer recording stated that Live PC Experts was going out of business and to call to receive a refund. Not falling for that. If you are approached by this company do not make the same mistake I did or be prepared to be harassed for many years to come.
