- Report: #822752
Complaint Review: lnt.com - Internet
Reported By:
Disappointed -
Celina, Tennessee, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
lnt.com
Internet, United States of America
Phone:
800-609-9880
Web:
www.lnt.com
Categories:
Business Rating:
(0)
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lnt.com Torrey Commerce Fraudulent by giving only partial refund when product defective, Internet
Ordered lighted Irish treetop angel on 12/14/11. Paid $41.99 and received the next week. It did not work. Contacted company for RMA as instructed and they sent a prepaid FedEx label for the package which I then had to drive 50 miles to put in a FedEx pickup box. They have given me only a partial refund of $33.59 after deducting 20 percent as a restocking fee. I was not informed of a restocking fee either when I ordered the item nor when I requested return instructions. It is a total ripoff to not refund the full purchase price of a defective item.
