- Report: #1292952
Complaint Review: LoanCare - Internet
Reported By:
Anonymous in Florida -
Cape Coral, Florida, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
LoanCare
Internet, USA
Web:
insuranceclaimcheck. om
Categories:
Business Rating:
(0)
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LoanCare Internet
I'm dealing with them on a claim right now from major torado damage. It has been a nightmare. They rarely return phone calls, find any reason not to pay claims, and the agents you talk to admit the dont know much about their process except everything takes 3-5 days processing but in reality you're really looking at weeks to get your own money. My insurance company paid the claims but then my mortgage company uses this place to hold the funds until repairs are made, multiple inspections and they try to pay everything to one of my many contractors instead of the individual contractor who is due the money. They rejected one of my claims sayi g they couldnt read the address but I had sent them my original and it was clear on my copy I made for myself. I've been trying for weeks to get reimbursed for several thousand out of pocket expenses and their processor randomly picked some of the smallest receipts to pay skipping a $450 and $100 sent in the same batch. They didnt even know they had missed them until I called and the receipts were on the same sheet. This has been a nightmare of incompetence.
