Useyourhead
United States of America#2UPDATE Employee
Tue, February 12, 2013
I am an employee of this company and people like you call in all day complaining. The service can be made wireless, it's called buying a wireless router which is probably what the person told you. You know how I know they told you? Because we'll get fired otherwise. And just because we won't refund you doesn't mean we're a scam or we're not credible. You even said yourself that Better Business Bureau wouldn't help you. If you were to have read the Service agreement and acceptable use policy, you would see in what situations a refund is given. And I'm positive it doesn't say "If you demand a refund you will get it." Also, before we process the card or checking account we clearly state "All we ask once you're online is that you go to our website, Localnet.com, and read over our service agreement and acceptable use policy." You clearly said ok, else they wouldn't have ran the card. And by you saying yes, you're agreeing to OUR terms and conditions. You could have asked what the terms our and if you do, WE ARE REQUIRED to read the WHOLE thing to you. If after reading this, you somehow think you were "scammed" then you're not a very intelligent person, are you?