Tony
Rahway,#2Consumer Comment
Wed, August 18, 2010
The manufacturer has no liability for your contractor's inability to install or set up the product properly. With high technology modulating condensing boilers, the installation is every bit as important as the product. These boilers have outside sensors and the programming is done at set up based on the condition in which the boiler was installed. There is no "universal setting".
jimpenn
United States of America#3Consumer Comment
Mon, June 07, 2010
Hi all,
My Lochinvar KBN105 was installed before Thanksgiving 2009. Noticed a week later that it was not heating up the house. Called the plumber who'd installed it who walked me through the procedure of raising the boiler temperature. It was at 125 degrees and we went up to 150 or 160 degrees. We are near Boston, MA. That took care of it. Not sure why your experience was so painful but 5 years sounds crazy for something so simple. I don't know what a PRV is or if that had any effect.
My bottom line is; The boiler was installed and within a few days it was apparent it was not heating the house.
Phone call was made.
Plumber talked me through raising the temp.
House warm.
bye ..... Jim