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  • Report:  #1260856

Complaint Review: Lollicouture - Chino Hills California

Reported By:
Tricia - Lewisville, Texas, USA
Submitted:
Updated:

Lollicouture
14260 Chino Hills Parkway, #D-340, Chino Hills, 91709 California, USA
Phone:
626-636-1091
Web:
lollicouture.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 VERY VERY VERY ! Unprofessional Customer Service, try to stop an online order before it was shipped. To prevert from returning the order. I was told that the order was already shipped, when actually the order was not shipped until 3 days later. Once I receive the order they would not refund my money. Therefore, their only willing to give a store credit! Spoke to supervisor Hannah (if that really her name) She was VERY UNPROFESSIONAL she hung up on me twice . Spoke with another customer services rep would not give me any assistance or provide another supervisor name or phone number he also hung up on me ! I WOULD NEVER PURCHASED ANYTHING ELSE FROM THIS COMPANY AGAIN!



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