- Report: #1181203
Complaint Review: Luma-Hydrate - Internet
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Author Not Confirmed
Why?
Luma-Hydrate
Internet, USA
Phone:
8006349644
Web:
https://www.lumanelle.com/
Categories:
Business Rating:
(0)
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Luma-Hydrate Lumanelle USA Not refunding returned items Lehi, UT Internet
I responded to the 4.95 offer for some of their products. The next months I received product and charges to my credit card for over 160.00. I contacted them and was told to return the product for credit which I did in February. When I did not receive a credit to my account by July I began to call. Three different times I was promised a refund only to call back after a refund was not received with an excuse why it was not received. Finally on September 19 I received a check for the goods. I went to cash it at my Credit Union and was told the check was in Canadian Funds. They promptly took the money out of my account as a hold which became permanent when the check bounced. I called them today to inquire what to do and was told that I had to wait another 72 hours for a manager to contact my. I asked for that manager's name and it could not be provided. I do not expect a call back on this.
