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  • Report:  #1131861

Complaint Review: Lumanelle Skin Care - North Vancouver British Columbia

Reported By:
PamelaReed1961 - Lake Elsinore, California,
Submitted:
Updated:

Lumanelle Skin Care
P.O. Box 3862 North Vancouver, V7M3N British Columbia, Canada
Categories:
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I signed up for a 14 day trial and was to pay shipping - never did it explain any over the border charges or that I would be getting a full supply and never did it say that I was going to be enetered into a monthly contract and  charged 170.00 at a later date - then when I tried to contact them to cancel any further charges they all of a sudden could not bring up my acct.  I then asked to speak with the supervisor and She said the same thing - That the customer service rep explained to me - I informed her that I have contacted my bank and explained to them not to charge me anymore for this product.  They were actually kind of rude as well when all I wanted to do was cancell any future shipments.

 

Pam

Lake Elsinore, CA 



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