- Report: #1172159
Complaint Review: lumera diamonds - Select State/Province
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lumera diamonds
Select State/Province, USA
Web:
http://www.lumeradiamonds.Lumera ;com/customer-service/contact-us
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La Dermanique My Bank-account was charged by Lumera $87.67and La Dermanique $97.88 as per my bank, their terms and conditions reads, after 14 days of receiving discounted products ordered you will receive email if you want reorder products, click on link etc.. not mandatory. I never received e-mail and I never re ordered.
My Bank-account was charged by Lumera $87.67 Dermanique$97.88 as per my bank statement on 07/28/2014 for Lumera and $97.88 for La dermanique on 08/02/2014, neither marchendise was received.
Their terms and conditions reads, after 14 days of receiving discounted products ordered you will receive email if you want reorder products, click on link etc.. not mandatory.The website that I was linked to was for a product called La Dermanique Face Serum and Lumera Eye Cream. The free bottle page had nothing about the 14-day trial period or the automatic monthly subscription when you place an order for a free bottle. It had a promotional offer of a free bottle each mailed to the me and I paid for the shipping $4.95 each. I called within 14 days and was told that my order was canceled but was charged for it enyway. I called again on 08/25/2014 and canceled again.
