- Report: #417471
Complaint Review: Luna Estrella Fashion - Internet
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Author Confirmed
Why?
Luna Estrella Fashion
www.lunaestrella.com Internet, U.S.A.
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Luna Estrella Fashion no address, no name, no refund but selling fake products California & Korea Internet
We have purchased of USD9,456.00 and we found it is all fake products.
When Luna shipped us the goods they did not provide any sellers information so goods were sitting at the port for a few months. Later we have decided to use our US legal entity tax id.
After we received the goods we found that 17 handbags were missing. However, Luna insisted us they shipped the correct quantity....
After inspection by professional inspector, we found that all handbags are fake.
So, we contacted luna many times, luna finally gave us ship back address.
However, the goods were returned back to us due to unknown address.
Luna gave us false address.
Luna never provide us their address nor telephone number.
Of course no refund.
We paid all duties, shipping charge (twice) in addition to the handbag cost of $9,456.00. Can you believe it??
Lucky
Kenosha, Wisconsin
U.S.A.
When Luna shipped us the goods they did not provide any sellers information so goods were sitting at the port for a few months. Later we have decided to use our US legal entity tax id.
After we received the goods we found that 17 handbags were missing. However, Luna insisted us they shipped the correct quantity....
After inspection by professional inspector, we found that all handbags are fake.
So, we contacted luna many times, luna finally gave us ship back address.
However, the goods were returned back to us due to unknown address.
Luna gave us false address.
Luna never provide us their address nor telephone number.
Of course no refund.
We paid all duties, shipping charge (twice) in addition to the handbag cost of $9,456.00. Can you believe it??
Lucky
Kenosha, Wisconsin
U.S.A.
1 Updates & Rebuttals
Baggirl
New York,New York,
U.S.A.
Never worked with this costumer
#2UPDATE Employee
Fri, February 06, 2009
We have not had any orders of that amount or with that name. He says Korea and Wisconsin as his home and provides no information. We have never worked with this person. Return addresses are required on all shipments so how could we have no information?
