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  • Report:  #1472198

Complaint Review: Luxury Resale Network Review Fake Fraud ERIC MARCELINO LuxuryResale.net 617-433-5093 [email protected] - BRIGHTON MA

Reported By:
Andra - United States
Submitted:
Updated:

Luxury Resale Network Review Fake Fraud ERIC MARCELINO LuxuryResale.net 617-433-5093 [email protected]
65 OAKLAND ST BRIGHTON, 02135 MA, United States
Phone:
617-433-5093
Web:
www.LuxuryResale.net
Categories:
Tell us has your experience with this business or person been good? What's this?

I contacted Luxury resale regarding selling a Hermes bag. The bag was expensive and we agreed on a price. Eric assured me that the bag was 100% covered by insurance. Eric emailed a label. I shipped the bag. It showed delivered to their building which has multiple floors. Eric stated he did not receive the bag.

I contacted UPS and they investigated but informed me that the bag had NO insurance so no claims could be filed. I am extraordinary upset about losing my bag but I am ever more upset that the company promised by phone and email that the bag was insured. I was later told that a claim was filed.

Both statements were false. The label was not insured and NO claim was filed because there was no insurance. After I confronted Eric, I was COMPLETELY ignored. I would not send anything of value to this company.



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