- Report: #1473977
Complaint Review: M and N Moonrocks - El Cajon Ca
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Author Confirmed
Why?
M and N Moonrocks
1257 Broadway Unit B El Cajon, 92021 Ca, United States
Phone:
720-727-7045
Web:
mandnmoonrocks.com
Categories:
Business Rating:
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M and N Moonrocks Owner-bobby hill Took my money, not going to recieve product, lied about a refund etc... El Cajon Ca
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I ordered some vape cartridges from the website. As soon as i did i started recieving emails telling me to send fake shipping companies 100's of dollars to ship my package. I even had them text me saying it was a refundable insurance on the package. I Immediately contacted the seller(Bobby Hill) He tried to tell me they were telling the truth and at that moment I knew i had been scammed.
The payment method was through google pay, so it should have been a red flag, but many small businesses use it so i overlooked it. When he claimed he would refund me my money he said it would take up to 7 business days. So, I made the mistake of waiting the 7 business days and now as soon as i chat via the website, send a text, or call, they ignore me.
I told them in my last text that they may have gotten 210 dollars out of me but I will do what I can to stop them from doing it to anyone else. they have merchandise ranging up to 5,000 dollars. I couldnt see letting someone lose that amount of money to a scam artist. I also googled the address they used on thier website, and it the satelite image is of an abandoned building. I then contacted a business nearby the building to verify that it is indeed still abandoned.
3 Updates & Rebuttals
Cormack
Winter park,Florida,
United States
Margaret
Buffalo,New York,
United States
Scam Alert
#3Consumer Comment
Sat, September 21, 2019
I also got ripped off by M & N Moonrocks. Ordered Aug. 16, 2019, never got what I ordered and never received a refund. They ignore my texts and emails. I won't quit until I get my $. Karma's a b***h Bobby Hill. Hope you look good in orange.
Jurgen
Miami,Florida,
United States
False accusations
#4REBUTTAL Owner of company
Fri, September 06, 2019
This is all false because we haven’t stolen any money from the person laying the complaint. They should sue the shipping company not us. And we contacted them for their refunds, but they never responded.
