- Report: #1157161
Complaint Review: M Europarts - Miami Florida
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Author Not Confirmed
Why?
M Europarts
6747 SW 8 th street Miami, 33144 Florida, USA
Phone:
3052661130
Web:
meuroparts.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
M Europarts I was not given credit for parts purchased Miami Florida
I purchased parts for an oversees customer I sent my driver to return four spark plugs that were incorrect, I did give them the VIN number of the car sometimes data bases are incorrect. When my customers recieved the parts they were wrong, I was told they were special order and could not return them. He wouldn't listen kept rattling on about why he wouldn't take them back he said he had to bring them ups, but when I placed the order he said I would have them later in the day so I sent my driver And he did not have the parts. He said I would have them on Monday I placed the order on Friday. He lied about having them theremfirst. If I would have know he had to order them I would not have purchsed Them. Later to find out I could have purchased them for much lower price. They are very expensive But I was in a hurry. I was so frustrated I told them to go out to dinner with my credit.
Below are some other reviews I found on the internet.
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9 months ago-
HORRIBLE EXPIRIENCE!!! THE WORST CUSTOMER SERVICE I'VE EVER EXPIRIENCED IN THE INDUSTRY. THE MANAGER ALLAIN TELLS YOU ONE THING AND THE NEXT DAY HE CHANGES STORIES. NOT ORGANIZED AT ALL!! THE STORE IS A MESS! MY HUSBAND PAID FOR A NEW SET OF ...MoreHORRIBLE EXPIRIENCE!!! THE WORST CUSTOMER SERVICE I'VE EVER EXPIRIENCED IN THE INDUSTRY. THE MANAGER ALLAIN TELLS YOU ONE THING AND THE NEXT DAY HE CHANGES STORIES. NOT ORGANIZED AT ALL!! THE STORE IS A MESS! MY HUSBAND PAID FOR A NEW SET OF TIRES FOR HIS CAR ($2300) AND THE MANAGER TOLD HIM 5 DAYS AND AFTER 15 DAYS STILL NOTHING! BE CAREFULL, THERE'S WAY TO MANY OTHER PLACES YOU CAN GO TO AND GET A BETTER SERCIVE FOR YOUR $$.
12 months ago-
Recently ordered a fan belt for my 2007 BMW 335i Sedan. Got a great price on original part. Fast & friendly service, will definitely use them again for future purchases.
9 months ago-
Mi experiencia personal es un pesimo servicio al cliente! La tienda esta demasiado desorganizada !. No existe un trato correcto hacia el cliente, siempre que llegas a la tienda es una espera de al menos 20 minutos para ser atendido!!!!! La verdad ...MoreMi experiencia personal es un pesimo servicio al cliente! La tienda esta demasiado desorganizada !. No existe un trato correcto hacia el cliente, siempre que llegas a la tienda es una espera de al menos 20 minutos para ser atendido!!!!! La verdad nunca mas, prefiero buscar las piezas por internet yo ! NO VAYAN!
over a year ago
Ordered a radiator hose for a 2006 BMW, not a special order part nor is the vehicle a classic car by far. Part ordered on Saturday. Monday called asked to speak with Juan. He was busy with other customers. Long story short. Its Tuesday no part and Juan never called back. Horrible customer service and over priced. Look else where. I will never ever order from them again. They also lie about their hours and parts are not original parts. When asked for money back because a competitor had the part they coudln't supply they want to charge a restocking fee of 20%. Mind you they still do not have the part. They lost a customer for 42 dollars.
