Kristy
JHGJHG,#2Consumer Suggestion
Tue, December 19, 2006
I am an estimator for a small auto body shop in northern California These are my suggestions # 1 get at least 3 estimate from 3 different shops if the first estimate is $1500.00 and the second is $1399.00 and the third is $700.00 the $700.00 bid sounds nice but lets be realistic you get what you pay for # 2 have them explain everything on the estimate if they act like they are to busy to explain or don't want to take the time to explain then they probably will not take the time to make sure your car is perfect and later when you have a complaint you will get the same service-to busy or don't care. # 3 asks about the warranty-most shops have at least a one-year warranty If they don't run and run fast # 4 just because you insurance tell you to go to a specific shop dose not mean it's a good shop - keep in mind you insurance company is looking out for them self's not you they want the work done as cheep as possible (by the way the law in California states that the owner of the vehicle gets to choose who repairs there vehicle- don't let the insurance company fool you the will try ) # 5 if you found the auto body shop by add in paper or you have a coupon let me tell you this Most auto body shops that are good do not advertise they don't need to word of mouth is all you need I hope this is help full Sorry about the grammar and spelling LOL
Steve
Bradenton,#3Consumer Suggestion
Wed, December 06, 2006
John, You assume that if someone doesn't put a complaint on Rip Off Report, they are "happy". This is simply not the case. How many of those 1.4 million people are aware of ROR? I bet if they were, ED would need to triple his server space and get some huge hard drives for backup. Most people who are unhappy will not complain at all, then there are some that will complain, but will not take any other action. Then there are those like me. I always get satisfaction. And, I post on Rip Off Report. I am so tired of that "production shop" excuse I could scream. If that is the excuse they operate under, it needs to be fully disclosed BEFORE they start the work. If painting over your window seals, door locks, and trim are part of the deal, it needs to be disclosed up front. If fish eyes and orange peel are part of the job, that needs to be spelled out too. They run an outright fraud. The package I once bought specifically stated complete hand sanding and complete primer coat. What I got was scuffed down with a green pad, and spot primer. It was paint on paint and started peeeling off within the month. Not worth the $614 I paid.
Randall
Costa Mesa,#4Consumer Suggestion
Wed, December 06, 2006
we got our 62 fairlane painted there and they totally messed up our car. The car had a straight body and whoever did the sanding totally messed this car up and then they didn't properly clean the car, they did a bunch of oversprays, tore out the insulation under the hood and then painted over it, there was masking tape all over the car, the list goes on and on. The owner Sam Reynoso wasn't willing to fix what his shop had done because we declined body work which the car didn't need until his shop totally messed up the car's body. We ended up filing a complaint with the Bureau of Auto Repair http://autorepair.ca.gov and they were really professional and helpful unfortunately they can't make him fix your car but we used their report to sue him in small claims for the cost of that paint job, cost of missing parts because the rear view mirrow was missing parts when the car was returned to us and the cost of the devaluation of the vehicle totalling $4000 he still hasn't paid the judgment but that's another story. If you have any questions just email me (((ROR REDACTED EMAIL FOR SECURITY PURPOSES))) and I'll be happy to let you know more details on our situation.
John
Cocoa,#5Consumer Comment
Mon, January 02, 2006
I monitor this site from time to time and sometimes add a comment as needed. I think alot of people who visit this site get convinced to go elsewhere when looking for a new paint job. Let me give you a little known figure to work with and it might change your expectations and attitude towards Maaco .....there are approximatly 560 Maaco's in north america...now on an average they paint about 10 cars a day 5 days a week....this is about 1.4 million vehicles a year...now if you take all the complaints filed here in the past year and all the vehicles maaco painted and do the math....hmmmmmmm there is about 58 complaints here for the year versus 1,400,000 vehicles ...seems alot of people are happy...it boils down to yes a few bad jobs get done....the attitude with Maaco is to reduce this number to an even smaller amount but there will always be the one customer you couldn't make happy ... too bad there isnt a website where maaco could check out you..
Marc
Makaha,#6Consumer Comment
Fri, December 30, 2005
They aren't a custom shop, they are a quickie paint job shop. Actually for the money, they put out a pretty good paint job, but it is by no means a first-class operation, nor does it try to be. Most of the employees learned the trade in prison, so when you argued you got back what you gave. They are a shop that mostly caters to people that are selling the car, or painting a work car. But they can also use $4,500-a-gallon paint and spend all day sanding, if you pay them for it. "You get what you pay for" really applies to body & paint shops.
Marc
Makaha,#7Consumer Comment
Fri, December 30, 2005
They aren't a custom shop, they are a quickie paint job shop. Actually for the money, they put out a pretty good paint job, but it is by no means a first-class operation, nor does it try to be. Most of the employees learned the trade in prison, so when you argued you got back what you gave. They are a shop that mostly caters to people that are selling the car, or painting a work car. But they can also use $4,500-a-gallon paint and spend all day sanding, if you pay them for it. "You get what you pay for" really applies to body & paint shops.
Marc
Makaha,#8Consumer Comment
Fri, December 30, 2005
They aren't a custom shop, they are a quickie paint job shop. Actually for the money, they put out a pretty good paint job, but it is by no means a first-class operation, nor does it try to be. Most of the employees learned the trade in prison, so when you argued you got back what you gave. They are a shop that mostly caters to people that are selling the car, or painting a work car. But they can also use $4,500-a-gallon paint and spend all day sanding, if you pay them for it. "You get what you pay for" really applies to body & paint shops.