- Report: #1192606
Complaint Review: Madhouse Parts.com -
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Author Confirmed
Why?
Madhouse Parts.com
USA
Phone:
866-765-0445
Web:
madhouseparts.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Madhouse Parts.com Will liars and thieves, Will and his crew seem earnest but after they have your $ thats the end of it, no product no refund. Avoid these thieves Oakland California area ? California ?
MY encounter with MadHouse Parts and their lead guy Will seemed genuine at first. In August '14 they took the order for my scooter parts and sent an email saying the parts were ordered and on their way.
The 1st week went by and no parts now week two and no parts, so I sent an email to their customer service folks and only got back "we ordered your parts" I wrote back that that was no help and what was the tracking #, no response. I made several more attempts and questioned their "customer service" ethic... That's when it really went down hill, rudeness and profanity were exchanged, some by me too.
Turns out when they say your parts are ordered...they mean that they ordered them from China and dont tell you it will be MONTHS before you get them if at all!! ( mine NEVER came) nor did my promised refund
Bottom line they are not worth the effort, they are essentially thieves that hide behind the internet and the fact that you cant get to them. Do your self a favor and avoid these clowns, they will get what they deserve.
