Bend Oregon
Bend,#2Consumer Comment
Wed, February 25, 2009
Magic Jack VOIP Magic Jack VOIP - Works Extremely Well! Easy to install and use VOIP home gateway. I purchased MagicJack VOIP from Radio Shack and easily installed it on my Pentium M Inspiron 8600. After disconnecting the outside phone lines (2) at the house box (to eliminate the line hummm) I ran the output from the Magic Jack to the wired houseline phone jack. I now have VOIP connectivity from every phone in the house, either the wireless satellite phones or wired into the wall jacks. Customer service from Magic Jack is EXCELLENT, once you understand how to make the contact with them online. Proceed past the sample questions and you can then contact the Online Tech Services person directly. These online folks know the product very well and have always been helpful to me. Magic Jack uses the TigerJet USB VOIP telephony technology. When you enter your phone book information into the desktop application, that phone data is written to the Magic Jack USB dongle. I also can move the Magic Jack to my old Pentium II desktop that has a slow USB 1.0 port and I do not notice any reduction in the quality of VOIP, compared to the performance on the faster USB 2.0 of the 8600. The price at Radio Shack is the same as online and you don't need to leave any credit/banking information or use PayPal. Follow the instructions and be sure you have a broadband connection, not dialup. My connection is broadband cable and I don't know how the system would perform on DHSL. Satisfied Magic Jack Customer Bend, Oregon
Wilson
Walnut Creek,#3Consumer Comment
Mon, February 23, 2009
You thought you could save money buy signing up with Magic Jack but instead you got problems since September 2008. Well, you get what you paid for, i.e., $39.95 for the MagicJack and $19.95 per year. You pay more for telephone service through your television cable provider or your local phone provider (Bell Southl), but you can get a repair tech within a few days to come to your home to determine if the problem is outside your home or within your home. Repair of the inside wiring within your home is only covered if you have paid inside wire insurance. Why are you still battling Magic Jack? Call Bell South today and request an installation.
PBC Consumer Affairs
West Palm Beach,#4Consumer Suggestion
Mon, February 23, 2009
You may be able to file a complaint with Palm Beach County's Division of Consumer Affairs. Palm Beach County Division of Consumer Affairs 50 South Military Trail Suite #201 West Palm Beach, FL 33415 561-712-6600 (Direct - Ask for Investigator Daniel Dodson) 561-712-6610 (Fax) www.pbcgov.com/consumer