- Report: #213589
Complaint Review: Mall Of Georgia Chrysler Dodge Jeep - BUFORD Georgia
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Mall Of Georgia Chrysler Dodge Jeep
Hwy 20 Buford, Georgia BUFORD, Georgia, U.S.A.
Phone:
770-945-0839
Web:
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Mall Of Georgia Chrysler Dodge Jeep I bought a 2006 dodge charger I questioned had it been wrecked, the salesman siad "oh no, we don't sell any cars that have been wrecked Well they sold me one and said I must have done it "NOT" , I took the car in for them to look at, they left a messeage on my phone which I still have, that the car had been in an accident and they were not going to fix it, it was my problem BufordBUFORD Georgia
*Consumer Comment: This is another case of Buyer Beware
*Consumer Comment: This is another case of Buyer Beware
*Consumer Comment: This is another case of Buyer Beware
*Consumer Suggestion: Mall of GA Chrysler, Dodge, Jeep - Go to the top!
*Consumer Comment: Let's point out your mistakes
*Consumer Comment: Let's point out your mistakes
I went in to buy the car, which I did, when I got it home, I started going over the entire car, then I noticed there were dents on the top of the car over the driver door.
As I looked further, I found dents and scratches on the driver side quarterpanel.
upon further inspection, I found that all four fender wells were falling out.
I immediately called mall of ga chrysler and reported what I had found, and was told "oh well there's nothing we can do, you bought the car as is. Yes i bought the car as is with a sales rep telling me that I had nothing to worry about it being wrecked, "our company does not sell cars that have been in accidents.
when I approached the general manager, kelly Dyer, he said he didn't believe me.
However, they fixed three of the fender wells for some reason, Who's decision was that?
A company who deceives customers, especially when that customer is spending $36,000 on a car, doesn't deserve to have a business license.
All I asked was for them to make it right, but I guess they've already got their money, so what does a paying customer like me matter.
sometimes I think they forget that if we stop buying cars from them, THEY WON'T GET PAID
Lisa
dawsonville, Georgia
U.S.A.
As I looked further, I found dents and scratches on the driver side quarterpanel.
upon further inspection, I found that all four fender wells were falling out.
I immediately called mall of ga chrysler and reported what I had found, and was told "oh well there's nothing we can do, you bought the car as is. Yes i bought the car as is with a sales rep telling me that I had nothing to worry about it being wrecked, "our company does not sell cars that have been in accidents.
when I approached the general manager, kelly Dyer, he said he didn't believe me.
However, they fixed three of the fender wells for some reason, Who's decision was that?
A company who deceives customers, especially when that customer is spending $36,000 on a car, doesn't deserve to have a business license.
All I asked was for them to make it right, but I guess they've already got their money, so what does a paying customer like me matter.
sometimes I think they forget that if we stop buying cars from them, THEY WON'T GET PAID
Lisa
dawsonville, Georgia
U.S.A.
6 Updates & Rebuttals
Sean
Portland,Oregon,
U.S.A.
Let's point out your mistakes
#2Consumer Comment
Mon, October 30, 2006
Lisa, let's point out your mistakes when buying this car. 1) You never inspected the car before you purchased 2) You were willing to believe what the salesman told you, instead of asking to see the carfax report (which the dealer is required by law to show) 3) You paid $36,000 for a used car, when you can pay less for a new charger with Hemi. There is nothing you can do about this, since you signed everything, and it's your word against theirs.
Sean
Portland,Oregon,
U.S.A.
Let's point out your mistakes
#3Consumer Comment
Mon, October 30, 2006
Lisa, let's point out your mistakes when buying this car. 1) You never inspected the car before you purchased 2) You were willing to believe what the salesman told you, instead of asking to see the carfax report (which the dealer is required by law to show) 3) You paid $36,000 for a used car, when you can pay less for a new charger with Hemi. There is nothing you can do about this, since you signed everything, and it's your word against theirs.
Stacey
Dawsonville,Georgia,
U.S.A.
Mall of GA Chrysler, Dodge, Jeep - Go to the top!
#4Consumer Suggestion
Sat, October 28, 2006
My husband and I purchased a new Dodge Stratus RT in 2002 for our daughter from The Mall of GA Chrysler, Dodge, Jeep. There were issues at the time of sale and after the sale. The most disturbing problem we had was the paint on the car was fading away. The car was black but after 2 years of ownership the paint faded down to the primer. Going back to the dealer we were given the run-around. They would not take responsibility. So I went to the top. I contacted the President of Dodge Thomas La Sorda I was able to reach him through this email [email protected] I had old information and found Mr. Zetsch's email address. Mr. La Sorda contacted me from his cell phone that same evening. My daughter's car went into the shop for an entire new paint job. They replaced all the rubber molding, repaired a door ding and gave her a rental at their expense for 3 weeks along with a warranty on the paint. The car looks like new to this day. The District Manager for the dealer is Steve Morris @ 404) 406-2093 If you have a problem with a car dealer and have exhausted all avenues go to the top to be heard.
Dave
Jacksonville,Florida,
U.S.A.
This is another case of Buyer Beware
#5Consumer Comment
Mon, October 02, 2006
You didn't say if this is a used car, but I assume it is, since you asked if it had been wrecked. However, why did you wait until AFTER you signed the contract to thoroughly inspect the car? That wasn't too bright. Did you have the car inspected first? No, of course not, or you would've known about the defects. It could be the car was in an accident, and it was never reported, or Carfax hadn't caught up with it yet. Either case, it's no excuse to pay that much for a used car and not have it inspected before-hand, based on a USED CAR SALESMAN'S WORD???? You could try going to the DMV and complaining, and the AG's office in Georgia, but I doubt you will have any luck.
Dave
Jacksonville,Florida,
U.S.A.
This is another case of Buyer Beware
#6Consumer Comment
Mon, October 02, 2006
You didn't say if this is a used car, but I assume it is, since you asked if it had been wrecked. However, why did you wait until AFTER you signed the contract to thoroughly inspect the car? That wasn't too bright. Did you have the car inspected first? No, of course not, or you would've known about the defects. It could be the car was in an accident, and it was never reported, or Carfax hadn't caught up with it yet. Either case, it's no excuse to pay that much for a used car and not have it inspected before-hand, based on a USED CAR SALESMAN'S WORD???? You could try going to the DMV and complaining, and the AG's office in Georgia, but I doubt you will have any luck.
Dave
Jacksonville,Florida,
U.S.A.
This is another case of Buyer Beware
#7Consumer Comment
Mon, October 02, 2006
You didn't say if this is a used car, but I assume it is, since you asked if it had been wrecked. However, why did you wait until AFTER you signed the contract to thoroughly inspect the car? That wasn't too bright. Did you have the car inspected first? No, of course not, or you would've known about the defects. It could be the car was in an accident, and it was never reported, or Carfax hadn't caught up with it yet. Either case, it's no excuse to pay that much for a used car and not have it inspected before-hand, based on a USED CAR SALESMAN'S WORD???? You could try going to the DMV and complaining, and the AG's office in Georgia, but I doubt you will have any luck.
