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  • Report:  #1378531

Complaint Review: Mario Contorino Sr. - Chester New York

Reported By:
Jesse - Galena Park, Texas, USA
Submitted:
Updated:

Mario Contorino Sr.
3 Contorino Way Chester, 10918 New York, USA
Phone:
845-522-9229
Web:
http://firebirdcamarospecialtiesofnewyork.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I purchased a center console lid for a 1977 Camaro from him over the phone back in December 2016 for $63.00. When I received it, the center console lid had imprints from the bubble wrap, since the paint was still fresh and the lid didn't have a custom texture like I had requested. Well, I told him the condition it arrived in, and he told me to send it back, and he would exchange it. So I shipped it back and paid $13 more out of my pocket to ship it. Well, January passes by and I hadn't received nothing. So, I gave him a call in February and he states that he sent me the replacement lid, but I never received it. So he decides to give me the "tracking" number for it, and the USPS told me it was an invalid number and that nothing comes up when they search it. So I told him that the tracking number didn't pull up, and he says ok, I'll go ahead and send you another one.

2 months pass by and still nothing. I called him multiple times to find out when he's going to ship my replacement center console lid, and he says I'm texturizing it right now, and I'll ship it to you next week. Well that was a lie, it's June 2017 now and still nothing. So I just gave up trying to get my console lid, since I was getting nowhere with this shady seller. I even asked for a refund and he couldn't even do that for me. This guy will straight up lie to you over the phone, and make things up, just so you'll stop calling him and take your money. He ignores his customers phone calls, most of the time and he's very difficult to reach. If I were you I would buy your Camaro/Trans Am parts elsewhere and avoid doing business with this shady crook. You're better off buying from reputable sources online like classicindustries.com or nationalpartsdepot.com. Also, if he replies back on here, don't believe what he says because I never received my center console lid. 



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