- Report: #1225937
Complaint Review: Mary Xu - Florida Vacation -
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Mary Xu - Florida Vacation
USA
Web:
http://www.vrbo.com/190786#
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Mary Xu - Florida Vacation Do not rent from Mary Xu Orlando Florida
We came from the winter to enjoy the warm weather and being outdoor and here where our first shock was.
The pool was extremely dirty.
The pool light didn't work (after complaining, it was fixed, on our LAST day at the “villa”).
The whole patio area was dirty; cigarette butts on the patio floor, furniture wasn't even cleaned after previous guests.
All the patio furniture was dirty, broken and uncared for. Further, it couldn't even accommodate 3 guests though the description says sleeps 10.
The house is extremely neglected. It looked like it has never been properly cleaned. Dirt, spilled stains and hair balls were everywhere in all corners of the kitchen. All kitchen cabinets were greasy and full of leaks and dirt. We couldn't even use any pots or pans, they were old, rusty and worn off.
All the sheets on the beds were disgusting, really old and again worn off. I regretted I didn't bring mine.
That was our first vacation in Florida when we couldn't wait to go back home.
I left with a feeling of being ripped off instead of being served.
What was even more sad about it, is that after we called the owner on the first day to complain, the next morning two people came from the management company to clean the pool and the house. We had to point our fingers on every single dirty spot and even after that, all the dirt, spilled spots, hair balls and etc. were still there. They weren't even capable of seeing that nor did they care at all.
I have only one comment for this owner based on my experience and after reading other feedbacks and replies form the owner - You are in wrong business Mary!
And no, I'm not writing this review to get a free rental from her as it was stated in one of the owner's replies to a negative review. Honestly, I don't want this or any other villas from this owner, even for FREE. Never again.
We took all the pictures on our first morning of this “Luxury, Dream Vacation” place.
See it here:
