- Report: #1118225
Complaint Review: Massage Envy - Oklahoma City Oklahoma
Reported By:
kylebojangles -
Oklahoma City, Oklahoma,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Massage Envy
10700 Pennsylvania Avenue Oklahoma City, 73170 Oklahoma, USA
Phone:
405 273 3345
Web:
massageenvy.com
Categories:
Business Rating:
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Massage Envy Membership for a massge parlor that is impossible to get out of without a doctor's note Oklahoma City Oklahoma
I bought a 12 month membership to Massge Envy. The benefits were supposed to be that members receive priority over non-members and therefore do not have to book a massage weeks in advance. I was told that members don't have to wait, and that a therapist should be available to me within an hour. However, whenever I call--even 3 or 4 hours in advance--they usually say that they don't have any therapists available. Additionally, the employees who take phone calls are very rude. I do not like their service and do not find the membership to be worth the money. However, they will not allow me to cancel my membership without a not from my personal physician saying that I no longer require their services. I do not receive Massage Envy's services for medicinal reasons. I was not sent to Massage Envy by my doctor's recommendation. If this were a legitimate medical establishment, my health insurance would cover the cost. I have found out that Massage Envy does terrible business and makes it impossible for members to cancel their memberships. Why can I cancel a prescription from my pharmacist without a physician's note, but I can't cancel a membership to Massage Envy?
