- Report: #563999
Complaint Review: Massage Heights - Thousand Oaks California
Reported By:
Ripoffranger -
chatsworth, California, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Massage Heights
2900 Townsgate Rd. Suite #210 Thousand Oaks, 91361 California, United States of America
Phone:
(805) 418-1850
Web:
http://www.massageheights.com/VillageWestLake
Categories:
Business Rating:
(0)
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Massage Heights Tristan Ripped off for $180 - deceptive contract negotiation Thousand Oaks, California
I signed up for a one year contract with Massage Heights. I made it absolutely clear that I would not be able to use all the massages in the one year period and asked if I would indeed be able to use them outside of the one year period. I was told "of course you can use them if you pay for them after the one year period". I asked the question two different ways before I signed the contract to make double sure I could get what I paid for. During the one year period I was dissatisfied with the quality of service and did not renew my membership at the end of the year. When I tried to get one of the four massages I had remaining after the year was over I was THEN told that since my membership was expired I could not get the four massages that I had paid for!! This was a loss of $180! This was an absolute deceptive rip-off. I asked them to make good on the money because I was misinformed. Then, the same person who got me to sign the contract NOW told me that the contract I had signed had a policy that states that if you do not renew your membership you lose services not used and already paid for! This is absolute proof that the person who got me to sign the contract deceived me.
