- Report: #1268891
Complaint Review: Mattress Discounters - Rockville Maryland
Reported By:
Customerisalwaysright -
Bethesda, Maryland, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Mattress Discounters
Rockville, Maryland, USA
Phone:
301-468-4828
Web:
http://www.mattressdiscounters.com/
Categories:
Business Rating:
(0)
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Mattress Discounters Mattress Discounters on Rockville Pike, Rockville, MD - AVOID THIS STORE, ESPECIALLY BRIAN WHO CLAIMS TO BE A ROBOT RESOLVE DISPUTES? ONLY IF YOU WANT A ROBOT TO DO IT Rockville Maryland
Don't deal with this store, especially Brian. While trying to resolve a dispute, he hung up on me repeatedly. When he was not hanging-up, he simply kept me hanging on the line and said nothing for 3-5 minutes at a time. Yeah, that's how disputes are resolved. He acted like a robot, repeating his store policy. I asked him if he was a robot and he said that he was. So that's what you get here, when trying to resolve a dispute -- a robot -- definitely not a thinking, compassionate human being. If that's what you want, that's what you'll get. If not, shop eleswhere. All of these schlock mattress stores along the Rockville Pike are about the same for product. It's just a matter of where you might find a human being to help you settle disputes. Given my experience so far, I have to agree with Smyrna M, from Yelp: "DO NOT BUY YOUR MATTRESSS HERE PLEASE!!! STAY AS FAR AWAY AS POSSIBLE FROM THIS PLACE!!"
