- Report: #1065239
Complaint Review: Mattress Inn - Spring Hill Tennessee
Reported By:
ripped off Customer -
Spring Hill, Tennessee,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Mattress Inn
1006 Crossing Blvd Spring Hill, 37174 Tennessee, USA
Phone:
931-489-1995
Web:
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Business Rating:
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Mattress Inn Arthur watkins Owner llc Wont honor Mattress warranty Spring Hill Tennessee
Report Attachments
I purchase a Symbol king size mattress delivered 12/20/2011 I went to Mattress Inn and was advising them that I have depressions in the mattress and the sides were giving way not supporting when getting dressed.
The owner Arthur Watkins told me to go home and use a broom stick put it by the depression I did that and he advised me I took the picture wrong. I said to him to please send someone to my home to examine he told me there would be an $85.00 fee to examine a mattress with a "10 Year Warranty".
I then called Symbol Mattress company and was advised that they have nothing to do with the warranty I have to work it out with the dealer. I never heard of using a broom stick to determine if there are impressions and how deep it is.
I checked with an inspection service and they told me the industry uses a string and ruler and checks the mattress and box springs to see what the problem can be. I spent $1199.00 on the Mattress and I'm sleeping with my wife in the guest bedroom with out back pains now.
I bought from Mattress Inn because I wanted to support a local business and very sorry I did. I financed it through his credit company which uses GE credit. Which was for six months.
Im attaching two photos that I was able to take. I hope that you can help me get this resolved.
1 Updates & Rebuttals
ripped off Customer
Spring Hill,Tennessee,
Mattress Inn Settlement
#2Author of original report
Tue, July 09, 2013
I have made an agreement with Mattress Inn Arthur Watkins has agreed to replace the mattress and I'm going to re select a mattress today . This restores my faith in Mattress Inn in Spring Hill TN that the business has satisfied my needs and can assure that he restored my faith in this Business .
