Customer Relations
Rancho Cucamonga,#2UPDATE Employee
Wed, June 10, 2009
Firstly, the charge for your monthly supply was authorized by you at the time of sign up. You agreed to the terms and conditions prior to submitting your application. In fact, you must check a box stating this before we can even process your request. Additionally, the $1 insurance was an option on the order page. You would have had to request this. This being said, of course we accept returns for a refund. Please contact our customer service team to request the tracking number to your package as we have confirmation of delivery.