- Report: #1185371
Complaint Review: Mayan Palace - Scottsdale Arizona
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Mayan Palace
15501 North Dial Blvd Scottsdale, 82260 Arizona, USA
Phone:
855-437-0593
Web:
www.vacationprivivleges.com
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Mayan Palace Vacation Privileges, Vida Vacations Mayan Palace time share Rip Off Playa Del Carmen Mexico
We were in Playa Del Carmen for our honeymoon in May walking around in downtown Playa Del Carmen and went into the Tequila Store. We sampled some tequila and the saleman started asking us about our trip and where we were staying. Then asked if we would be interested in seeing anohter resort for a tour, the Mayan Palace. A couple of days later, the bus picked us u pat our resort and took us to the Mayan Palace, which was very nice. We went on a tour and had lunch before the sales pitch began.
My wife has owned a time share before and is familiar with how they work and the costs. The prices started out very high, at around $60,000 and sent down with every time we said no over the course of about 2 hours. They then moved us to another room to wait on the ride back when another sales person came out and started talking to us. He offered us packages that were not ownership packages, but vacation packages. We were told they were good for 2 vacations a year over the course of 10 years. Never was there a mention of different levels or shorter time periods to us. The price was reduced about 3 times before we finally said yes and purchased the package.
When we received our package from Vacation Privileges, it says we do not have all of the benefits they told us we would have and that it is only good for under 2 years. So 20 weeks of only certain locations for about a year and a half by the time we received the information. I have called about 5 time and have been promised a call back with nothing yet. I have sent emails, posted on the Facebook page with no response. So, stay away from the Tequila store and do not go on the tour at Mayan Palace, Riveria Maya, they are a total rip off who tell you anything to get a sell and offer a substandard product.
2 Updates & Rebuttals
Deby
New York,United States
Reply
#2Consumer Comment
Tue, January 16, 2018
Sadly, your situation is something very common, it happened to me 2 years
ago, i've spent a lot of money and i was scammed by other companies.
I recommend you that if you're going to hire a company to help you with
the problem, DO NOT PAY ANYTHING UPFRONT, because it use to be a fraud.
I was investigating a lot on internet and i found some interesting articles,
maybe this one could help you with your problem:
http://www.timesharescam.com/blog/98-cancel-a-timeshare/
Good luck, i hope you can solve it.
voodootxn
Cypress,Texas,
Taken care of
#3Author of original report
Wed, October 29, 2014
Problem has been resolved to the mutual benefit of all involved
