- Report: #174995
Complaint Review: Mblox M-qube - Watertown Massachusetts
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Author Confirmed
Why?
Mblox M-qube
311 Arsenal St Watertown, 02472 Massachusetts, U.S.A.
Phone:
617-673-2400
Web:
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Mblox M-qube ripoff info Watertown Massachusettes
I was billed 9.99 2 times last month on my cell bill from mblox & m-qube. I emailed both companys they responded witin 1 day telling me they needed more info to proceed. In the meantime I called cingular and spoke to a customer rep. This phone line is restricted from texed messages in or out so this had to be a mistake. Cingular is crediting my account for all the charges. It makes you wonder with what some companys are capable of I have 5 other lines.
You can bet I will moniter my bill very close. The info I wanted to share with anyone having trouble stopping the charges you don't have to contact these companys all you need to do is texet the word stop from the cell phone wich is being charged. Here are the #s mblox 63232 - m-qube 66399. I hope this help
Robert
lafayette, Louisiana
U.S.A.
You can bet I will moniter my bill very close. The info I wanted to share with anyone having trouble stopping the charges you don't have to contact these companys all you need to do is texet the word stop from the cell phone wich is being charged. Here are the #s mblox 63232 - m-qube 66399. I hope this help
Robert
lafayette, Louisiana
U.S.A.
2 Updates & Rebuttals
J
Lindont,Utah,
U.S.A.
Almost right
#2UPDATE Employee
Wed, October 11, 2006
The number 63232 is called a short code and it's owned by Dada Mobile. If you call Mblox they will tell you that they are just a digital post office, MEANING they deliver for several 3rd parties such as Dada Mobile and that to cancel you have to contact the end company because company policy does not allow mblox to cancel anything for anyone. All they can do is refer you to the company they are delivering services for. The stop text messages don't go to mblox they go to the company using mblox as a delivery service. And your right it doesn't always work to send the stop messages, the best way is to call the end company such as Dada and tell them to cancel, if you don't have their number then call mblox who can give it to you. Mqube and mblox may have similar delivery services but they are not related in any way.
Steven
Youngstown,Ohio,
U.S.A.
wrong m-qube numbrs
#3Consumer Suggestion
Sun, February 19, 2006
Hey I work for a cell phone company and with Mblox i know for a fact no matter if you text message stop to a certain number or reply back to a text message being sent you can not stop it until you call mblox itself.....with m-qube the numbers vary when you cancel...it could be 66969 42222 85050 i mean its a list of numbers that is why you need to call m-qube and tell them to cancel subscriptions....
