mike s.
Flanders,#2Consumer Comment
Wed, August 04, 2010
I think that you are completely right. I have had a similar problem with Mcafee. Trust me when i tell you, your problems with Mcafee have just begun. I have been fighting with them for about three years. Just when I thought that it was over I would get illegally charged again on my credit card. I've had my Amex credit card canceled and re-issued to me twice because of them. Some how they can find out my new account number and then they charge renewal fee again every year. I've removed Mcafee completely from my cumputer and it's still happening. I'm having Amex file credit card fraud charges against them. I suggest that you do the same. Good Luck.
Lynn
yucaipa,#3Consumer Suggestion
Sun, March 14, 2010
The best way to renew McAfee is to re-name you computer and a new password. You can turn off the Automatic Renewel by going into your account. Go to the page that identifies the type of Software you have. Click on the type of Software and the Automatic Renewel will appear. [ Buy Now ]. You may then turn the Automatic Renewel off or on. It works but it is also cheaper to purchase McAfee new online each time you need it. I hope this helps all of you out.
You may want to purchase the BEST package, about $69.00, containing firewalls, upgraded Security. It will protect you from Viruses. Caught 3 for me and cleaned them out in just minutes.......
Karen
Bremen,#4Consumer Suggestion
Sat, January 28, 2006
I, too, was victim to this after-the-fact notification that an automatic payment was taken from my account. (Unlike the original poster, I was still using the product.) I went to the website to turn off this auto-renewal, but I could not locate anywhere to turn it off. I tried deleting my billing information, but it wouldn't let me save without the information. So I just changed my account number by reversing a couple of digits, and set the expiration date to expire the following month. It hasn't been a year since, so I don't know if this cured my problem for sure. I didn't want to renew my spyware portion of the McAfee after the free trial period, and I kept getting this pop-up reminder all the time. My card wasn't charged for anything at that time, so perhaps I won't have to worry about it this year.
Dave
Jacksonville,#5Consumer Suggestion
Fri, January 27, 2006
But, all I did was call the number on the email and my credit card was credited in a couple of days. Perhaps you are calling the wrong number? Also, a simple call to your credit card company will result in a refund as well.