- Report: #108859
Complaint Review: McAfee - Internet
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McAfee
www.mcafee.com Internet, U.S.A.
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McAfee VirusScan rebate rip-off! Rebate not honored! Internet
I purchased McAfee Virus Scan to take the place of the Norton AntiVirus I had had previously. There were 2 rebates, one for the purchase and one because of changing to McAfee. I sent in both rebates and got them back in the mail saying I didn't enter my email address but it was on the form they returned.
I followed the instructions and went to the web site to enter the email address but they already had it. I sent in the correct documentation from my purchase of the Norton product and I got a paper back that said they needed it to process the rebate. I sent them 3 emails about this and it's been since May but no rebates. They don't even answer the email and I refuse to speak with their "Customer Support" because they can't be understood.
They owe me money.
Karen
Hanover Park, Illinois
U.S.A.
I followed the instructions and went to the web site to enter the email address but they already had it. I sent in the correct documentation from my purchase of the Norton product and I got a paper back that said they needed it to process the rebate. I sent them 3 emails about this and it's been since May but no rebates. They don't even answer the email and I refuse to speak with their "Customer Support" because they can't be understood.
They owe me money.
Karen
Hanover Park, Illinois
U.S.A.
