- Report: #1482320
Complaint Review: McCloud Marketing Services - Richardsonmcclou Texas
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McCloud Marketing Services
Richardsonmcclou, Texas, United States
Phone:
2142006024
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McCloud Marketing Services Rudy McCloud Took thousands of dollars and didn't produce, refused the refund requested Richardsonmcclou Texas
I used McCloud in a very good telemarketing campaign, was very happy with his services and referred him to other contractors. When I moved to another market, I paid him $7,000 to produce leads and things got rough. I'm in the restoration business and have a good deal of competition after storms. With the influx of work, Rudy hired new people to train and put the green telemarketers on my leads while other contractors got the seasoned callers.
Not too big of a deal, but the quality and quantity of my leads went down. When approached about it he complained that the area was tough and he'd lose his callers if they didn't produce because of how he pays. His problem, now mine. I tried to have him market in three different areas in two cities, 28 leads were filled and were sketchy at best, I had 2 viable leads that resulted in sales. The rest were crap, excuses soared until I grew frustrated and requested to "pause" my leads which he readily agreed to do.
Today I reached out to Rudy and was informed there are no refunds and he has a 6 moth use it or lose it policy- which I don't have in writing. He knows I'm in a seasonal business and has used this to his advantage to rip me off. He said it'd been a year but it's not, doesn't matter if it was. He's taken my money and gladly not performed. I wish I could prosecute criminally and will be checking out that option.
