- Report: #33185
Complaint Review: M.C.I. NEIGHBORHOOD - DENVER Colorado
-
Author Not Confirmed
Why?
M.C.I. NEIGHBORHOOD
P.O. BOX 17890 DENVER, 80217 Colorado, U.S.A.
Phone:
800-444-3333
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
MCI THE NEIGHBORHOOD PLAN ripoff COSTS MONEY TO SWITCH TO DENVER Colorado
WHEN THEY DROPPED THE BALL IT COST ME $45.00 TO GET MY OLD SERVICE BACK .....
WHILE SWITCHING MY SERVICE THEY GET A NO SLAM ORDER ON ON OF MY LINES SO THEY DON'T BOTHER TO CALL ME AND THEY HAVE TO RECONNECT ME BACK TO AMERITECH.
LITTLE DID I KNOW THAT I GET TO PAY A RECONNECTION CHARGE OF $45.00. WHEN I CALL TO TALK TO A CUSTOMER SERVICE REP THEY SAY A MANAGER WILL CALL ME(Yeah right) SO I CALL AGAIN AND COMPLAIN AND SAY I FEEL THAT THEY ARE RESPONSIBLE FOR THE RECONNECT.
THE CUSTOMER REP DOESN'T FEEL THAT THEY CAN DO ANYTHING FOR ME BECAUSE I AM THE ONE THAT HAD THEM CHANGE MY SERVICE OVER. I GUESS THAT'S RIGHT I SHOULD'NT HAVE LISTENED TO THIER COMMERCIALS AND FALSE PROMISES. NO WONDER WORLD-COM IS IN THE SHAPE THEY ARE IN!!!!!!
JEFF
NEW ATHENS, Illinois
WHILE SWITCHING MY SERVICE THEY GET A NO SLAM ORDER ON ON OF MY LINES SO THEY DON'T BOTHER TO CALL ME AND THEY HAVE TO RECONNECT ME BACK TO AMERITECH.
LITTLE DID I KNOW THAT I GET TO PAY A RECONNECTION CHARGE OF $45.00. WHEN I CALL TO TALK TO A CUSTOMER SERVICE REP THEY SAY A MANAGER WILL CALL ME(Yeah right) SO I CALL AGAIN AND COMPLAIN AND SAY I FEEL THAT THEY ARE RESPONSIBLE FOR THE RECONNECT.
THE CUSTOMER REP DOESN'T FEEL THAT THEY CAN DO ANYTHING FOR ME BECAUSE I AM THE ONE THAT HAD THEM CHANGE MY SERVICE OVER. I GUESS THAT'S RIGHT I SHOULD'NT HAVE LISTENED TO THIER COMMERCIALS AND FALSE PROMISES. NO WONDER WORLD-COM IS IN THE SHAPE THEY ARE IN!!!!!!
JEFF
NEW ATHENS, Illinois
