- Report: #16199
Complaint Review: MCI Worldcom Wireless - New York New York
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Author Not Confirmed
Why?
MCI Worldcom Wireless
PO Box 5211 New York, 10087-5278 New York, U.S.A.
Phone:
800-254-8991
Web:
N/A
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MCI Worldcom Wireless Incapable of Activiating 2 Phones for Emergency
We have been trying since Dec 2001 to get two new phones actived.
WE had 2 accounts before this and bought 2 new phones to replace the old ones. After countless phone calls with reps.and techs, constantly being told 72 business hours, when you can get thru. We still have no service but are getting billed. My mother is terminal and we wanted the phones so that she could always be in touch no matter where we were. She is going fast and will be gone before these phones are working. Worldcom Wireless has broken a trust that can not be repaired. They have frauded us in our greatest time of need. Had we gone with a different company I don't think this would have ever happened. When you call Worldcom Wireless you will automaticly get a message saying "due to high call volume we cannot take your call and hangs up on you." Another message says call back latter or we are closed. That's no way to run any business. No customers, no business!!! There are many other companies out there that will take away all your business!!!!!
Terry
Jacksonville Florida
Click here to read other Rip-off Reports on MCI Worldcom
WE had 2 accounts before this and bought 2 new phones to replace the old ones. After countless phone calls with reps.and techs, constantly being told 72 business hours, when you can get thru. We still have no service but are getting billed. My mother is terminal and we wanted the phones so that she could always be in touch no matter where we were. She is going fast and will be gone before these phones are working. Worldcom Wireless has broken a trust that can not be repaired. They have frauded us in our greatest time of need. Had we gone with a different company I don't think this would have ever happened. When you call Worldcom Wireless you will automaticly get a message saying "due to high call volume we cannot take your call and hangs up on you." Another message says call back latter or we are closed. That's no way to run any business. No customers, no business!!! There are many other companies out there that will take away all your business!!!!!
Terry
Jacksonville Florida
Click here to read other Rip-off Reports on MCI Worldcom
