- Report: #705179
Complaint Review: Meineke Car Care Center #1596 - Asheville North Carolina
Reported By:
Terry -
Asheville, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Meineke Car Care Center #1596
801 Fariview Road, Suite 14 Asheville, 28803 North Carolina, United States of America
Phone:
828-296-1294
Web:
www.meineke.com
Categories:
Business Rating:
(0)
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Meineke Car Care Center #1596 Did not honor written warranty Asheville, North Carolina
Background: On October 31, 2008 this Meineke replaced my catalytic converter and provided a two-year warranty. It cost me $602.21.
On April 17, 2010, my vehicle would not pass state inspection since it was under warranty at Meineke I took it back to Meineke and they replaced the converter but I had to pay for labor. They issued a new warranty for 5 years and 50,000 miles. Warranty # T7783031. My cost for labor was $127.45.
On March 11, 2011, today, my vehicle had a rattle in the converter and since it was under warranty I took it to Meieneke again. The converter is broken again. The owner refused to honor warranty. Instead they gave me a quote for $836.90 for repairs. No other option was provided except an 800-number to Meineke corporate headquarters.
Bucky Cochran is the owner and resides in Fayetteville, NC and his number is 910-864-4545. He owns 5 or 6 Meineke franchises.
On April 17, 2010, my vehicle would not pass state inspection since it was under warranty at Meineke I took it back to Meineke and they replaced the converter but I had to pay for labor. They issued a new warranty for 5 years and 50,000 miles. Warranty # T7783031. My cost for labor was $127.45.
On March 11, 2011, today, my vehicle had a rattle in the converter and since it was under warranty I took it to Meieneke again. The converter is broken again. The owner refused to honor warranty. Instead they gave me a quote for $836.90 for repairs. No other option was provided except an 800-number to Meineke corporate headquarters.
Bucky Cochran is the owner and resides in Fayetteville, NC and his number is 910-864-4545. He owns 5 or 6 Meineke franchises.
