- Report: #70896
Complaint Review: Menards - Marinette Wisconsin
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Author Not Confirmed
Why?
Menards
2080 Old Peshtigo Road Marinette, 54143 Wisconsin, U.S.A.
Phone:
715-735-8300
Web:
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Menards ripoff warranty not honored Marinette Wisconsin
I have always liked Menards. I was very happy they were bringing one of their stores to this area. Now, I'm really dissapointed in them. My husband and I purchased a washer and dryer from them October 19th of last year. At that time we also purchased the extended warranty. October 23rd of this year the washer quit.
We immediately called them. They told us to call the repairman. We did. He told us to call Whirpool (the manufacturer). We did. They told us once the year was up it was no longer their warranty.
It was Menard's. Since then we've made probably 10 more calls. Around and around we go. We went to Menard's Friday and talked to the manager. He gave us twenty dollars for our inconvenience and said he would call back. He hasn't. I sure wouldn't recommend anyone buying an appliance from them anymore, unfortunately.
Cindy
Stephenson, Michigan
U.S.A.
We immediately called them. They told us to call the repairman. We did. He told us to call Whirpool (the manufacturer). We did. They told us once the year was up it was no longer their warranty.
It was Menard's. Since then we've made probably 10 more calls. Around and around we go. We went to Menard's Friday and talked to the manager. He gave us twenty dollars for our inconvenience and said he would call back. He hasn't. I sure wouldn't recommend anyone buying an appliance from them anymore, unfortunately.
Cindy
Stephenson, Michigan
U.S.A.
1 Updates & Rebuttals
Cindy
Stephenson,Michigan,
U.S.A.
Problems solved! Thank you,Greg. And thank you Rip-off Report.
#2Author of original report
Thu, November 06, 2003
After all the hassle and headaches for the past couple of weeks, Menard's has come through for us. We made a couple more calls to them today fully expecting more run arounds but the Manager, Greg, was very apologetic and eager to help us.(I guess he must have gotten tired of listening to me, too) In any case, they had a new washer delivered to the house by the middle of the afternoon. Problems solved! Thank you,Greg. And thank you Rip-off Report.
