I was called by Merrill & Associates and I discussed with them that I would like my mortgage payment lowered
They are me alot of questions which I answered. I discussed with them that we have a lien on our property.
They said no problem. I told them about this lien everytime I talked to them. Again they told me no problem.
I gave them the paperwork they wanted right away. Merrill & Associates said they would help me -no problem.
They set up a payment plan for 3 payments to equal $2,995.00. Which went accordingly. So I continued to
give them all information they requested when they reqested it . Then I was called several times telling me the
update and telling me who my senior processer would be. I was told Lynn Le would be working with me. Then
I continued to get updates atleast every week or two from someone who was working with Lynn Le. Then I was
told they would extend our mortgage in which would lower our monthly payments. Then I was told several times
that it was in processing and would take time. This went on from April to August. Then I didn't hear anything.
The numbers they gave me were disconnected or busy. I also tried e-mail and fax and did not get a response.
I really think this is a scam. I have been trying to contact them since August and I have not gotten anywhere.
So I thought I would try the internet and I found this site. I cannot afford the loss from Merrill & Associates.
I would like to get all my money back.