- Report: #135096
Complaint Review: MetaReward - SanCarlos California
-
Author Confirmed
Why?
MetaReward
999 Skyway, Ste 200 SanCarlos, California, U.S.A.
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MetaReward Rip-Off Please read report below San Carlos California
(Personal Info Deleted. Read from bottom to top) A copy of this has also been sent to the CA Atty Gen's Office & the BBB.
To Whom It Concerns,
When I initially signed-up for this free gift, it clearly stated that I needed to complete two offers, in which I did. Perhaps because of your slick set-up in this advertisement, is it possible for anyone to miss the "Two-Per in Three Stages" part? Apparently I did. Also, not once did I receive any notification from your company stating completion of any commitments. I personally had to call the initial two just to find-out, hence my email today.
As you will notice, I am also sending a copy of this message to the Better Business Bureau & Rip-Off.com. Once I find-out what state you are operating out of, I will notify said state's Atty Gen's Office as well. Why? It is far cheaper to just go out & buy one than to deal with a rip-off organization such as yours.
One Upset Customer,
Moises
From: ExclusiveRewards Member Services
To: MOISES
Sent: Tuesday, March 15, 2005 12:25 PM
Subject: Re: Obligation Fulfillments
Dear Exclusive Rewards Member,
Thank you for writing to us here at www.exclusiverewards.com
Exclusive Rewards requires that you complete and get approved for 6 (6) offers, two (2) offers per offer group. Two (2) offers need to be completed from "Top Offers 1" group, Two (2) offers----- Original Message -----
need to be completed from "Top Offers 2" group, and Two (2) offers need to be completed from "Top Offers 3" group respectively before you can redeem your gift. You can change your gift at the time of redemption.
You MUST be an active member of each offer for (60) sixty days. That means, sixty days after your last completed offer you may redeem your gift. DO NOT CANCEL any offers within the sixty days or you will not get credit for completing the offer. After we have been notified that an offer has been completed, average time 30 days, we update your account information at www.exclusiverewards.com account page.
If you have any further questions, feel free to email us through www.exclusiverewards.com from the Contact Us page.
Thank You,
Exclusive Rewards Member Services Team
www.exclusiverewards.com
*For Discover Card offers, the card must be activated by making a purchase, balance transfer or cash advance in order for the offer to be considered "completed".
----- Original Message -----
From: MOISES
To: CHDVDSUPPORT@http://complaint.bbb.org/(oe3iqlmxqztwxf45lvr4a1a3)/Default.aspxmetareward.com ; [email protected]
Sent: Tuesday, March 15, 2005 11:08 AM
Subject: Obligation Fulfillments
Dear Sir/Madam,
This is to notify you that I have completed my obligations to Columbia House DVD Club (Conf# ADmr---------, Acct# -----------) & the Children's Book of the Month Club (Acct# ---------) in order to receive a New Dell 4000 Desktop Computer at no charge. Please ship my new computer to the following address (my home):
Moises
ADD W/H
Mesa, AZ.
If you have any questions, I can be contacted at this email address &/or at the following telephone numbers:
(Numbers Deleted)
Thank-you very much,
Moises
Moises
Mesa, Arizona
U.S.A.
To Whom It Concerns,
When I initially signed-up for this free gift, it clearly stated that I needed to complete two offers, in which I did. Perhaps because of your slick set-up in this advertisement, is it possible for anyone to miss the "Two-Per in Three Stages" part? Apparently I did. Also, not once did I receive any notification from your company stating completion of any commitments. I personally had to call the initial two just to find-out, hence my email today.
As you will notice, I am also sending a copy of this message to the Better Business Bureau & Rip-Off.com. Once I find-out what state you are operating out of, I will notify said state's Atty Gen's Office as well. Why? It is far cheaper to just go out & buy one than to deal with a rip-off organization such as yours.
One Upset Customer,
Moises
From: ExclusiveRewards Member Services
To: MOISES
Sent: Tuesday, March 15, 2005 12:25 PM
Subject: Re: Obligation Fulfillments
Dear Exclusive Rewards Member,
Thank you for writing to us here at www.exclusiverewards.com
Exclusive Rewards requires that you complete and get approved for 6 (6) offers, two (2) offers per offer group. Two (2) offers need to be completed from "Top Offers 1" group, Two (2) offers----- Original Message -----
need to be completed from "Top Offers 2" group, and Two (2) offers need to be completed from "Top Offers 3" group respectively before you can redeem your gift. You can change your gift at the time of redemption.
You MUST be an active member of each offer for (60) sixty days. That means, sixty days after your last completed offer you may redeem your gift. DO NOT CANCEL any offers within the sixty days or you will not get credit for completing the offer. After we have been notified that an offer has been completed, average time 30 days, we update your account information at www.exclusiverewards.com account page.
If you have any further questions, feel free to email us through www.exclusiverewards.com from the Contact Us page.
Thank You,
Exclusive Rewards Member Services Team
www.exclusiverewards.com
*For Discover Card offers, the card must be activated by making a purchase, balance transfer or cash advance in order for the offer to be considered "completed".
----- Original Message -----
From: MOISES
To: CHDVDSUPPORT@http://complaint.bbb.org/(oe3iqlmxqztwxf45lvr4a1a3)/Default.aspxmetareward.com ; [email protected]
Sent: Tuesday, March 15, 2005 11:08 AM
Subject: Obligation Fulfillments
Dear Sir/Madam,
This is to notify you that I have completed my obligations to Columbia House DVD Club (Conf# ADmr---------, Acct# -----------) & the Children's Book of the Month Club (Acct# ---------) in order to receive a New Dell 4000 Desktop Computer at no charge. Please ship my new computer to the following address (my home):
Moises
ADD W/H
Mesa, AZ.
If you have any questions, I can be contacted at this email address &/or at the following telephone numbers:
(Numbers Deleted)
Thank-you very much,
Moises
Moises
Mesa, Arizona
U.S.A.
1 Updates & Rebuttals
Roger
Charlotte,North Carolina,
U.S.A.
Not that I'm defending this company but....Offer is clearly stated
#2Consumer Comment
Wed, March 30, 2005
Regarding the confusion around the number of offers that need to be completed to claim your "free" reward, I've seen several offers from this company and the larger ones (such as TV and computer giveaways, etc.) always said that 2 offers must be completed from each group or "page" of offers. Please don't interpret my response as a defense for the company because it appears they may be involved in other shady practices (according to some of the other reports that I've read), but I'm not sure that you have much of a case on this one. They may have used "slick" advertising to get you to overlook the details but the responsiblity falls on you to read and understand all of the terms and conditions.
