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  • Report:  #695461

Complaint Review: Metro Fences - Tampa Florida

Reported By:
anonymous - Tampa, Florida, United States of America
Submitted:
Updated:

Metro Fences
Tampa, Florida, United States of America
Phone:
Web:
www.metrofences.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I had a fence installed by Metro Fences and was told I would have a lifetime warranty. I had issues from day 1 with cracked boards, sagging gates, busted irrigation pipes. I made several appointments with the owner "Adam" to fix the issues and he never showed for any!!! It has only been a few months now and my fence looks horrible. They used 2 completely diffierent fences on my property. I don't even think they used concrete on all the post.

He pulled a permit under a different company name. He post false reviews about his company and makes it look like he has multiple offices and locations. He is nothing but a con man that will take your cash and run!


4 Updates & Rebuttals

Dave

Statham,
Georgia,
United States of America
From A Fence Company's Perspective

#2Consumer Comment

Sun, December 30, 2012

I own a fence company in Georgia; Lawrenceville Fence Company. If Metro Fence does business as they state, no money down, they are true, legitimate businessmen. I have been in business for more than 30 years and I never take any money down. I agree with Metro Fence  --  if the customer did not pay any money up front, and had to apparently be happy with the fence prior to paying for the fence in full, something is not right. My first guess would be that the complaint, if you can call it that, more than likely is from a competitor. Anybody can post anything on the Internet.


Jdwiggintin

Lutz,
Florida,
United States of America
Customer comment

#3Consumer Comment

Fri, December 28, 2012

I used Metro and they did a great job. I normally do this kind of work myself so I didn't want to spend the money. Very happy I did. Happy enough to type this response. Happy fencing!


archifx

Odessa,
Florida,
United States of America
Just used Metro Fences 2012: EXTREMELY SATISFIED!!!! Don't believe these bad reviews, read mine!

#4Consumer Comment

Thu, February 02, 2012

Just used Metro Fences 2012: EXTREMELY SATISFIED!!!! Don't believe these bad reviews, read mine!

We just used Metro Fences to install 400 Linear Feet of custom built board on board fence at our property in Odessa. Ill admit, I was a bit sketchy on using Adam after reading some of this bad online reviews but I went ahead and hired Metro Fences of Tampa to install my fence because they have a 0 money down satisfaction guarantee before you pay. I thought to myself; if they do a terrible job, I'll send them away without losing any money.

Adam not only installed my fence in 1 and a half days, but they are some of the neatest workers I have ever had out at my property. They clean up EVERY bit of their mess as they work and even rolled up our hose at the end of the day. Their quality is exceptional.

They built a truly stick built on site board over board privacy fence that uses all pressure treated lumber by YellaWood and each 4x4 post has a bag of concrete at the base... EVERY POST! The stringers are built of 3 pressure treated true 2x4's and attached with some of the best screws on the market. The pressure treated pickets are attached one by one using a special galvanized ring-shank hot dipped 1.5" nail.

I am providing photos of their progress on my report and want to show off what they did at my home. I cannot stand false complaints and Adam is absolutely a man of his word. He arrived early and stayed till 1:00pm to finish the job. Metro Fences is committed to 100% satisfaction. Their work speaks for itself! Look at my photos, you will be a believer!

Report Attachments

METRO FENCES OWNER

NEW PORT RICHEY,
Florida,
USA
competitor ?

#5REBUTTAL Owner of company

Sat, September 03, 2011

we at metro fences would do no such thing,if you are an unhappy consumer please reply with your contact information.at this time we have no reported service calls or unhappy customers.if you have a problem with your fence we will be glad to handle the issue.our no money down policy was designed to speak for itself and we would not expect you to pay for a fence that you were not happy with.we install every fence for no money down and dont understand if your not happy with your fence then why would you pay when in the contract it states ( pay nothing untill 100% satisfied and if your a real customer i have on file your signature saying that your 100% satisfied ?????

again,if you are a real customer and not a competitor please come forward with your identity so that we may resolve your issues.my name is adam and im the owner.contact numbers and email addresses are listed on our website.

thank you

ADAM / METRO FENCES

WWW.METROFENCES.COM

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