- Report: #1279730
Complaint Review: Metro PCS Wireless Inc - Frederick Maryland
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Author Not Confirmed
Why?
Metro PCS Wireless Inc
1015 W Patrick st /PO Bov Frederick, 21703 Maryland, USA
Phone:
7183876727
Web:
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Metro PCS Wireless Inc T Mobile They stolen my personal information,sold to a party without my consent. refuse to repair my phone after i paid for the warranty . rude manger in the store cuss out the cashiers and was disrespectful to me hang the up on me several tim es. Frederick Maryland
Metro Pcs,Inc p.O. Box 5119
Carol Stream ,IL 60197 2016-01-12
T-Mobile
On January, 09 2016 around 5;30 that evening
I visited the store located in Frederick Md .to get my phone repair.
I Told by this cashier, Kimberly that my phone is old .kept in Mind
that i just purshase this phone 6mths ago . I told her the problems
I was having with the phone , she tell me i haveto buy a new phone
because they no longer support this, that why you no longer .
see in the store . It a Alcatel one touch smart phone .
I request her to get me a manger , of the store because i paid
for the warrenty of the phone ,so if things happen i be cover
they refuse to fix the phone ,He was very Rude to me told to
This his store ,he own it and that i could get a another phone or that one
fix. So i him what his name he rufuse to give him name ,But i heard
Kimberly call out his name on the phone . Damon she say. So he was on
the phone cussing her out, Than same with me threaten to call the cops i ask
him again for his name than he say Devon ,he contuie to make threaten. I
told him to go ahead and call because.I paid for a warrenty for this reason
if my phone get broken of need repair on something. They never repair the
phone and i have got respose from them .
1 Updates & Rebuttals
not happy
#2Author of original report
Wed, August 03, 2016
after so much time dealing with
metro PCS bad behavior .I lift the business .The only adives after going back and forces with BBB and Metro .At the end of the Day their lose .if each one of us taken control of how this cell phone compianes think they can be rude and disrespectful. Hit thier pockets that where it hurts them the most .Im with a new services custmor services great but the phone suck bad towers . Take Back Your Voices . Thank you
