I submited my order thru their site, they emailed me and "Federico" called me shortly after they were pretty straight forward as to how to pay Western Union to : Jefe de Actas "Mayra Yeseira Cosio Bautista" and they said 3-7 days its been 2Weeks and nada, Now they dont even answer my calls... these people know how to take advantage of those who are in need of important documents Help to those who fell for this scam: File a complaint at ic3.gov and They will investigate to take down this site so that others dont make the same mistake....