- Report: #1383290
Complaint Review: Microsoft iDrive - Nationwide
-
Author Confirmed
Why?
Microsoft iDrive
Nationwide, USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Microsoft iDrive iDrive unauthorized subscription billing to PayPal second year after following procedures to stop it Nationwide
New computer 2015 came with iDrive program which I did not want and do not use. Paid with credit card ending in 2406 Year later 2016 got a notice PayPal paid for recuring subscriptiong to iDrive - canceled the records in PayPal and stopped the payment. Over several weeks in June 2017 got notices from iDrive that card 2406 was out of date and subscription will be caneled. I thought good no more worries - card hac been stolen and new card issued anyway. Suddenly PayPal sends notice they paid recurring subscription to iDrive for $74.71 new card ending in 3144. Again corrected the PayPall records to cancel their unauthorized subscription. Called PayPal who said they have to pay the invoive as submitted.... and they had the requirement to use another card - finally got them to put through resolution. Card company said had to wait 3 days for it to post before I could dispute the payment, which I did and now on hold for that. Complained by email to iDrive and they answered asking for the 4 digits of the card used and my address (wanted 3 digit secure code, but card is gone and not giving it out for the new one). They then replied they do not use PayPal for billing purposes. Need class action suit against iDrive for their corrupt behavior.
1 Updates & Rebuttals
Frank
Miami,Florida,
United States
IDrive is not a Micosoft product. One Drive is a Microsoft product. Which product and company was this report written about?
#2Consumer Comment
Sun, January 28, 2018
IDrive is not a Micosoft product. One Drive is a Microsoft product. Which product and company was this report written about?
