Complaint Review: Mini Vacations Inc. - Angel Fire Resort Timeshare - Tampa Florida

I agree with this 100%. They took 4 months to send me a letter stating that I could get a refund. I sent that in 2 months ago when I received it, but I have yet to receive my money. This whole operation is deceitful because they told us that it wasn't a timeshare, but when we got there, it was a whole different story.

Thanks

I was searching for info on MVI because I was interested in putting this program in place as an incentive for customers as well as employees.

The claims definitely threw up red flags, but the unprofessional manner in which Sally responds was the clincher.

Any customer centric company would fire her.

I will not subject my clients or employees to this type of abuse.

Not just my own, but that of others around me. Obviously, you did not comprehend what I posted. I HAD NO PROBLEM PAYING THE TAXES ON THE TRIP.

Almost every legitimate contest/sweepstakes or whatever discloses "taxes are the sole responsibility of the winner." The problem I ran into as well as others I know is that we STILL didn't get the trips we "won" for the various BS excuses.

Their excuse was to me, "it didn't get to us on time." Newsflash: They cashed my check a full ten days before the deadline. I DID get a refund after kicking, screaming and stamping my feet for four months. After submitting proof that they DID receive my money in more than ample time, did I get my "prize"? Nope, but I did receive a coupon for $100 off any future vacation package purchased from them and I still get telemarketing calls.

If I had bought a timeshare, I am sure that there would have been no problem. Personally, I would never buy a timeshare as there is no tax benefit whatsoever, and I personally like to have control over when I take my vacations.

SHERRI, IT SEEM THAT YOU KNOW EVERYTHING ABOUT THE TRIPS OR AT LEAST IN YOUR MIND!!!! THE PROBLEM IS THAT PEOPLE LIKE YOU WANT A FREE TRIP AND DON'T WANT TO COMPLY WITH THE TERMS & CONDITIONS. PLEASE DO NOT BLAME YOUR MVI B/C YOU PEOPLE CAN READ, I ASSUME AND IF YOU DID READ THE CERT BEFORE YOU ACCEPTED THE TRIP YOU WOULD NOT BE CRYING ABOUT IT NOW. WANT A TRIP ON YOUR TERMS, PULL OUT YOUR CREDIT CARD AND RIDE OUT.

BUSTED THE BUBBLE AGAIN!!!!! SALLY

the truth of the matter is that a large portion of couples who attend timeshare presentations on the premise of "winning a free Las Vegas vacation" to NOT get the promised trip if they DON'T buy. There are numerous other companies that give the same pitch. The experience I have had (as well as two of my brothers-in-law, my sister, our friends) is that you send in the "deposit" for taxes or whatever, and one of two things usually happens: (1) It supposedly never gets there or (2) It supposedly gets there past the deadline and thus the "prize" is forfeited. You may send it in that very second you receive it and you may have 30 days to get it from San Francisco to Los Angeles, but lo and behold, it never arrives or arrives late. What is even more miraculous is that you end up on all sorts of mail marketing/telemarketing lists and gets tons of calls trying to SELL vacation packages.

I WORKED IN THE CUSTOMER SERVICE DEPT.FOR AIR & LAND PRIOR TO MOVNG TO SC TWO PLUS YEARS AGO. THEY DO FULFILL ALL VACATIONS, THESE TRIPS ARE FREE EXCEPT FOR TAXES AND SOME PEOPLE HAVE HAD TO PROVIDE ALTERNATE DATE(S) OF TRAVEL BUT THEY DO GET THEIR FREE TRIP, 2 ROUND TRIP AIRLINE TICKETS AND TWO NIGHTS IN HOTEL, FREE EXCEPT FOR TAXES!!

WHAT EXACTALLY DO YOU PEOPLE WANT? I KNOW FOR A FACT THAT FOR AS MANY NASTY REPORTS THAT YOU SEE HERE THEY HAVE TWICE THAT IN HAPPY CUSTOMERS. YOU ONLY EVER HEAR ABOUT THE BAD, NEVER THE GOOD.

GIVE THESE PEOPLE A LITTLE CREDIT, THEY DO NOT KEEP CUSTOMERS MONEY EITHER, THE MONEY IS TOTALLY REFUNDABLE.

BE PATIENT, THE TRIP IS FREE. THEY ARE A GOOD COMPANY FROM THE GROUND UP, IF I EVER RELOCATE TO FL. I'LL BE THERE FIRST THING FOR A JOB.

THANKS FOR LISTENING AND SORRY TO BURST MANY BUBBLES!!!