- Report: #1133069
Complaint Review: MiniTake - Internet
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Author Not Confirmed
Why?
MiniTake
Internet, China
Web:
www.minitake.com, www.tinydeal.com
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MiniTake QiuLiQun, Wumin, Yuankai, Tianyan, Lihaiqin, Gaotingting, Huangdingxi, Pengcaiyun, Zengxi, Tanwenjie, Marta, Volodya, Wumin,... MiniTake's maxi scam. Child born before their delivery...if any Hong Kong China
This is the story of someone who was hoping to get something valuable as cheap as possible. Peak performance mobile phone for bargain price. And I went online searching for something with ultimate price/performance ratio. Page minitake.com popped out quickly. And a phone Cubot GT99 seemed to be a perfect option.
So I ordered and payed my phone on Friday 12th July: (remember this date...it's July, Summer,...)
Date Ordered: Friday 12 July, 2013
Item(s) in Order
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1 x (CUBOT) GT99 4.5" MTK6589 4-Core Android 4.2.1 3G Smart Phone =
€119.72
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Sub-Total:€119.72
Registered China to Europe Express:€8.96
total:€128.68
I even payed extra in order to get my phone before my vacation. Couple of days later my additional fee for fast delivery was refunded. I thought this is good practice because not needed. Yeah right... I found why in upcoming saga...
It was the end of July. Phone still not "at home". First e-mailing started with their "Customer (don't)Care"
Hi Shayln,
thanks for your assistance. I tried to track the shipment with the same method as you. But tracking is ended on 19th July. From that day further I have no informations regarding the package.
Could you estimate when can I expect it? How long does it usual take from Chine to for ex. Austria or Italy?
Best regards
Miha
On Fri, Jul 26, 2013 at 12:04 PM, MiniTake (liujiying) wrote:
Dear Miha,
This is shayln , the representative of TinyDeal Customer Service. I am happy to assist you further.
Thanks for your replyas your orderwe have check it for youWell, these days were coming and going,... and e-mails of this kind were regular topic in my schedule:From: MihaHi,
To: "MiniTake Co. Limited, (chenyanjia)";
Subject: Re: [MiniTake]Dear Miha Skvarc ,Shipping Notification of #931100011251100XXXXXX
Time: 2013-08-20T14:26:31
Any news?
Brg
MihaOn Aug 16, 2013 5:43 PM, "MiniTake Co. Limited(qiuliqun)" <sales@minitake.com> wrote:Dear XXXXXXX ,
Sorry to keep you wait.
We have dispatched the following item 9311000112511000XXXXX to you on 2013/7/12.
Shipping Address: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
We will raise a written query to our post office about your item, and urge post office to deliver the parcel sooner. It may takes some time to get reply from post office. we appreciate your patience.We will get back to you as soon as we get any information from post office. And if you receive your item during this period, please let us know.
Thanks.etc,To shorten the story, here's the latest reply from MiniTake, after more than 8 months of payment (shipment still somewhere out of space):
MiniTake (QiuLiQun)
This is the representative of Minitake Customer Service. I am happy to assist you further.
Sorry for your inconvenience. We are still keeping touch with our post office and have not got the reply from them.
But the Post office has not given us any reply yet. The post office takes 2 month for them to solve out this problem generally.
We promise we'll follow up and solve out this problem.
Could you give us some more time and pay more patience and wait for more few days please?
Thanks for your understanding and patience.Almost 9 months later I'm still waiting for China Post to track the shipment and MiniTake to refund my money. Every child would know after first few weeks that the Toy is lost if not found.
