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  • Report:  #1112481

Complaint Review: Minol USA - Pacifica California

Reported By:
Fabi - Pacifica, California,
Submitted:
Updated:

Minol USA
15280 Addison Road Suite 100 Addison TX 75001 Pacifica, 94044 California, USA
Phone:
4158674210
Web:
www.minolusa.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I got my first bill for Water/Garbade and Trash and talk about a ripoff - they not only charge per occupant but they charge for unit. Seems like double dipping to me.

Also, I live in California, how are they even allowed to represent a building in California?

I contacted their customer service(I use that term loosely) total of 3 times: called, needless to say you cant get thru to a human, was on hold for quite a while, opted for leaving a message wich went nowhere so could not leave a message at all, then sent 2 emails and no response.

I requested an explanation as to why charges were almost double what I used to pay in another builidng (also with Minol) and how they justified the double charges and requested an adjustement. 

I have heard NOTHING. 

This group is clearly gouging and this is so wrong, people should not be overcharged 

 



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