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West Palm Beach,#2Consumer Suggestion
Fri, November 19, 2004
This might get some action. Palm Beach County has a consumer affairs department and you can file a complaint on line at http://www.pbcgov.com/PubSafety/consumer/html/home.asp then follow to the on line filing system. Pool companies are notorious in this area for making promises they never intend to keep. And after a few years, they fold and reopen under a different name. Go the the county licensing authorities, also through the county website. Ask for a copy of the final inspection from the county (similar to a Certificate of Occupancy on a house). The contractor will probably cite the hurricanes as the reason for the delay, but we both know the first hurricane was Labor Day weekend, long after the original proposed completion date. I have a neighbor who contracted for a pool back in June with ground breaking before July 1 and guess what, it's still not complete today.