Complaint Review: Mitsubishi Motor Sales Of America Inc. - Cypress California

Christian ask Robert if he tells people about this web site. www.mitsubishisucks.com If you are a new car buyer you might want to go to the above web site. "I feel" it is VERY informative reading for Mitsubishi owners. Next I feel this will make one think real hard. Go to www.google.com and do a search on "Mitsubishi Sucks" Trust me No Mitsubishi dealer would want you to read what you find. I find this below informative reading. http://www.mitsubishisucks.com/resources/slave-labor.html Want more informative reading Christian? www.ripoffreport.com/reports/ripoff104214.htm www.ripoffreport.com/reports/ripoff98404.htm www.ripoffreport.com/reports/ripoff106978.htm www.ripoffreport.com/reports/ripoff106033.htm RobertRead what happend at a Toyota dealer in AZ to a Combat VET who proudly served our country. Can't say who was wrong, but I can say the Combat Vet did not die in war. He Died at a Car dealer http://ripoffreport.com/reports/ripoff36168.htm Read the letter in the above report that was sent to senator McCain.

Christian ask Robert if he tells people about this web site. www.mitsubishisucks.com If you are a new car buyer you might want to go to the above web site. "I feel" it is VERY informative reading for Mitsubishi owners. Next I feel this will make one think real hard. Go to www.google.com and do a search on "Mitsubishi Sucks" Trust me No Mitsubishi dealer would want you to read what you find. I find this below informative reading. http://www.mitsubishisucks.com/resources/slave-labor.html Want more informative reading Christian? www.ripoffreport.com/reports/ripoff104214.htm www.ripoffreport.com/reports/ripoff98404.htm www.ripoffreport.com/reports/ripoff106978.htm www.ripoffreport.com/reports/ripoff106033.htm RobertRead what happend at a Toyota dealer in AZ to a Combat VET who proudly served our country. Can't say who was wrong, but I can say the Combat Vet did not die in war. He Died at a Car dealer http://ripoffreport.com/reports/ripoff36168.htm Read the letter in the above report that was sent to senator McCain.

Christian ask Robert if he tells people about this web site. www.mitsubishisucks.com If you are a new car buyer you might want to go to the above web site. "I feel" it is VERY informative reading for Mitsubishi owners. Next I feel this will make one think real hard. Go to www.google.com and do a search on "Mitsubishi Sucks" Trust me No Mitsubishi dealer would want you to read what you find. I find this below informative reading. http://www.mitsubishisucks.com/resources/slave-labor.html Want more informative reading Christian? www.ripoffreport.com/reports/ripoff104214.htm www.ripoffreport.com/reports/ripoff98404.htm www.ripoffreport.com/reports/ripoff106978.htm www.ripoffreport.com/reports/ripoff106033.htm RobertRead what happend at a Toyota dealer in AZ to a Combat VET who proudly served our country. Can't say who was wrong, but I can say the Combat Vet did not die in war. He Died at a Car dealer http://ripoffreport.com/reports/ripoff36168.htm Read the letter in the above report that was sent to senator McCain.

Christian ask Robert if he tells people about this web site. www.mitsubishisucks.com If you are a new car buyer you might want to go to the above web site. "I feel" it is VERY informative reading for Mitsubishi owners. Next I feel this will make one think real hard. Go to www.google.com and do a search on "Mitsubishi Sucks" Trust me No Mitsubishi dealer would want you to read what you find. I find this below informative reading. http://www.mitsubishisucks.com/resources/slave-labor.html Want more informative reading Christian? www.ripoffreport.com/reports/ripoff104214.htm www.ripoffreport.com/reports/ripoff98404.htm www.ripoffreport.com/reports/ripoff106978.htm www.ripoffreport.com/reports/ripoff106033.htm RobertRead what happend at a Toyota dealer in AZ to a Combat VET who proudly served our country. Can't say who was wrong, but I can say the Combat Vet did not die in war. He Died at a Car dealer http://ripoffreport.com/reports/ripoff36168.htm Read the letter in the above report that was sent to senator McCain.

I am an active employee of MMCA who is very familiar with (SSGT) Christian's account. I will address the issues presented in the order that he presents them. First, Christian indicates that he applied for a rate reduction under the SSCRA. This is absolutely correct, however he leaves out the fact that his account was 120 days past due at the time (December 2003). He indicates that the loan was re-booked in March 2004 to the lower rate. This too is correct, but again he forgot to mention that the SSCRA is meant for Military personnel, who have experienced a "change of financial situation due to their being called to active duty" (ie a Reservist making more $$ in his cilvilian job, being activated and paid at a lower rate). Christian was active in the military at the time, and had actually received an increase in pay upon his deployement to KOREA. The delay in the rebooking was to process an exception and reduce the rate because he did not qualify for the automatic reduction afforded by the SSCRA. Second, he states that he never received a billing after the re-booking, he is correct. They went to his wife (Cassandra)in Arizona, per his written request. He states that MMCA billed him for 6 deferments, when he only requested 3. Christian requested 3-2 month deferments in writing (1 from the outsourcing company that his account was serviced by prior to the SSCRA Re-Book and 2 from MMCA itself). We have all three signed letters/faxes in his file, and they each specify that he is requesting 2 month deferments. Third, the "misc. charges" that he refers to are, in fact, late charges that he requested to be written into the re-booked loan amount, when he requested the SSCRA re-book. Although Christian says that we have failed to communicate with him, we have talked to him several times, as well as provided him the docomentation that he requested (he included those copies, that he supposedly did not receive, with his complaint with the Ariz. Atty General's Complaint). It is sad that Mr. Ritenour (sorry SSGT Rittenour) has to smear the name of the soldiers that are serving in battle, to attempt to manipulate the system. He has been safe in Arizona and KOREA, while avoiding his debts in the US. He should be ashamed of himself for manipulating a Statute meant to protect soldiers who have sacrificed to defend this country and then blame the Company that made an exception to help him get back on his feet. I believe that his Attorney General's Complaint and our response (which is probably coverred by the Freedom of Information Act) speaaks for itself. My Rittenour's attempt to defraud MMCA has truly given a black eye to the honorable members of our US MILITARY.