- Report: #692535
Complaint Review: Mobile Media Solutions - Internet Internet
-
Author Not Confirmed
Why?
Mobile Media Solutions
Internet, Internet, United States of America
Phone:
877-707-1775
Web:
mobile media solutions.com
Categories:
Business Rating:
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Mobile Media Solutions Mobile Messenger internet service , Internet
My T Mobile monthly invoice for January 2011 contained 2 charges for $9.95 each from the above 2 organizations, for some sort of service subscription I did not subscribe to or authorize. I contacted T Mobile and advised them these charges were fraudulant and I wanted them removed as I woulod not pay them.
I advised them I did not know how my cell phone numbers got into other people's hands and they advised me that when using the internet, I had filled in information somewhere which included my cell phone number. These charges were shown as incurred on Dec 28, 2010.
I am the only user of my cell phone and no one else has acces to it. I also have a block on all incoming and outgoing message services, and I do not have a data plan with T Mobile. I do not send text messages or receive text messages.
I advised them I did not know how my cell phone numbers got into other people's hands and they advised me that when using the internet, I had filled in information somewhere which included my cell phone number. These charges were shown as incurred on Dec 28, 2010.
I am the only user of my cell phone and no one else has acces to it. I also have a block on all incoming and outgoing message services, and I do not have a data plan with T Mobile. I do not send text messages or receive text messages.
1 Updates & Rebuttals
Mobile Messenger
United States of AmericaMobile Messenger
#2UPDATE Employee
Wed, October 12, 2011
We at Mobile Messenger would like to assist you with your concern or complaint. If you need assistance in regards to being unsubscribed or other related issues, please do not hesitate to contact us. Please call 1-800-416-6129 Monday to Friday 0600 1800 US Pacific Time or email [email protected]
