- Report: #893673
Complaint Review: Monterey Signs Inc. - Seaside California
Reported By:
RealtorLady -
Castroville, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Monterey Signs Inc.
555 Broadway ave. Seaside, 93955 California, United States of America
Phone:
Web:
www.montereysigns.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Monterey Signs, Inc. Shawn Roy Adams A "bad rap" vehicle wrap! Seaside, California
We really thought we had a great company to do our wrap on our company vehicle. At first they seemed nice and like they knew what they were doing. We paid $3500 for our vehicle wrap. When we picked up the vehicle, the colors and design were off, there were burn marks from a heat tool on the wrap and they had made a spelling error that was not on the signed proof. When we complained, they simply said "sorry". As time went by we discovered they did not put the protective laminant over the print, as promised, and so the wrap faded ans baked on the vehicle surface in a few weeks.
We had to have the wrap professionally removed, only to find several dozed deep razor blade cuts into the vehicle, through the paint and into the metal. The baked on areas such as the hood that were caused from direct sun and not protective layer, took the new company days to remove, costing us hundreds of dollars. When we went back to the company to show them the damage, they again shrugged their shoulders and said sorry. Nothing was done, and we can't afford nor do we have time to get a lawyer. So instead I am writing this to say if you use this company , please beware.
We had to have the wrap professionally removed, only to find several dozed deep razor blade cuts into the vehicle, through the paint and into the metal. The baked on areas such as the hood that were caused from direct sun and not protective layer, took the new company days to remove, costing us hundreds of dollars. When we went back to the company to show them the damage, they again shrugged their shoulders and said sorry. Nothing was done, and we can't afford nor do we have time to get a lawyer. So instead I am writing this to say if you use this company , please beware.
1 Updates & Rebuttals
Monterey Signs
Seaside,California,
United States of America
This review is a hoax
#2REBUTTAL Owner of company
Fri, June 29, 2012
Monterey Signs has an excellent reputation. We would never endanger this by "Shrugging our shoulders" at a customer complaint.
There are many, many indications that this email is a hoax. First, we always apply a protective film to our wraps. We have never done one single wrap without this. Secondly, our Installers are professionals and would never cut directly into the paint. Thirdly, we have never misspelled anything on a wrap design. We have wrapped well over 65 vehicles during a 4 year period and have had zero complaints.
Our suspicion is this review was posted by another sign company looking to damage our business. It's unethical and not very nice.
if you are a consumer and looking for a quality sign, banner, or vehicle wrap then Monterey Signs is your best choice. Please visit our website and you can review our work and customer testimonials. Or even better, visit our shop and talk to us about your project. You'll find us easy to work with, professional, and affordable.
