- Report: #1403712
Complaint Review: Mosh Bari - Internet
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Author Not Confirmed
Why?
Mosh Bari
Internet, USA
Web:
https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwir1JD089LW
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Mosh Bari Moshifiqui Bari Ripped off by Mosh Bari on refund policies Abu Dhabi UAE Internet
Mosh, through his help desk, first screens refund requests through employees or customer service folks, but when pushed responds with a "we don't refund". This response came directly from him, even though i stated repeatedly that the text on his sales pages offered a refund, 100% satisfaction guarantee.
Plus his etiquette leaves a lot to be desired, his email content starts out by bullying the customer... as in "Listen!" or "Hey!" we dont do refunds. We only refund if we cant solve a technical problem, and you arent having any.
Despite the fact that I went round and round with his help desk and support people on the problems I am having (yes current problems too), he refused to refund my purchase. Looks like others have had the same experience.
i wont buy from Mosh again... products dont work as promised on the sales pages, and no refunds given despite the stated guarantee of 100% satisfaction. Dont know what the rules are in Abu Dhabi but if Mosh was here in the states, I'd start a class action suit.
Feeling crushed, disappointed and ripped-off.
