Moving On Up
Hollywood,#2REBUTTAL Owner of company
Mon, December 15, 2008
Our customer was informed that Moving On Up, Inc. would store their items in a private storage unit located at a Public Storage facility in Chicago. This procedure is practiced when a delivery is not located within access of our company's storage facilities, which are exclusively located in Florida. This is a common practice for many moving companies in the industry. In regards to the settlement dispute, Mr. David Bickerdyke opted not to purchase additional coverage for his items. On the original contract, Mr. Bickerdyke consented to Moving On Up, Inc.'s basic liability valuation of 60 cents per pound per article as declared by law, which is signed and dated on July 18th, 2007, prior to the items in question being placed in storage. As the customer stated, the items placed in the Public Storage unit experienced heavy water damages due to the poor condition of the unit's roof. Our company felt that the 60 cent per pound valuation (which would have resulted in compensation far less than $2,00.00) was insufficient, and fought for our customer's rights against Public Storage, who did not offer any compensation whatsoever for Mr. Bickerdyke. Moving On Up, Inc. subsequently threatened legal action against Public Storage less they agreed to financial responsibility for the damaged items. Moving On Up and Public Storage came to an agreement of $4,500, $2,00 of which came from Moving On Up, Inc. We have a copy of the $2,000 settlement check that was signed and received by Mr. Bickerdyke.
Jim
Anaheim,#3Consumer Comment
Tue, September 23, 2008
In an effort to really show what the story is here - maybe we should possibly ask some more questions. 1. Why would a reputable moving company NEED to rent a Public Storage facility to store a shipper's goods? WHY? A reputable moving company does not need to. 2. Why do you FIRST offer standard valuation at $0.60 per pound. A reputable moving company, by law, must first offer Full Replacement Valuation, and then let the customer decline such valuation before putting standard valuation on the shipment. 3. The fact of the matter is this - the reason the shipper received any money at all has nothing to do with you or anything you did to help. You were the fools who didn't have a storage facility near the shipper. If anything, you helped cause the problem by not having a facility. The matter was between Public Storage and the shipper and it was their insurance that paid for this. Your insurance didn't have any claim to file. Next time, if you want to tell the real story - consider the truth, or keeping quiet because many of us know how scam movers work. If it walks and talks like a scam mover, it probably is. ROR keeps reports on here forever.
Moving On Up
Hollywood,#4REBUTTAL Owner of company
Mon, September 22, 2008
customers items were put in a public storage which had a major water leak from a broken water line in the interior of the building. Consumer never purchase additional insurance and was covered based on $0.60 cents per pound per article, although no additional insurance was purchased customer received a settlement of over $5000.00 and was very happy with this settlement. Our company has been in this buisiness for over 10 yrs and I think your web sight should report and explain in more detail to the consumers that in every buisiness (especially moving) there are a lot situations that are not only the movers fault but do to some unforseen circumstances beyond our control are unavoidable. At this time we are asking you that you take our name off of your black list, immediately and thank you!