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  • Report:  #1155067

Complaint Review: Mr. Tansmission Duluth GA - Duluth Georgia

Reported By:
Will - Duluth, Georgia,
Submitted:
Updated:

Mr. Tansmission Duluth GA
Buford Highway Duluth, 30096 Georgia, USA
Web:
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Categories:
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Let me first say:  Do not touch these guys even with a 10 foot stick.  Run away from them, and don't look back.

Driving from the airport I felt that the cluch om my Nissan was slipping, and decided to google a transmission shop close to my home.  Up came Mr. Transmission so I immediately brought the car there after calling them and getting a quote for a new clutch.  I did not check their credentials which proved to be a big mistake.

I brought the car in on a Friday, and they promised to have it ready Monday but not later than Tuesday.  they demanded payment up front for labor which I paid.

Monday - no car, Tuesday - no car.  Not a problem since I was travelling again.  A week later I called them, and they said that they had received the wrong clutch, and I thought fair enough.  A few days later they called me and asked "how do you start this car".  My answer, like it was to a 15 year old who drives the first time was " You press the clutch pedal with your left foot and keep the right foot on the brake pedal.  Then you turn the key".  The answer was that they tried that but the car will not start.

To make a long story short, they kept the car for 3 weeks, and in order to get my car out of their shop I had to pay about twice the price they had initially quoted.

The problems did not end there.  Almost immediately the "check engine" light came on, and the car felt "lazy" but at least it was running.  Time to do do emmissions - the car failed.  This time I brought it to an independent shop where James worked on the car.  He immediately figured out that something strange was going on, and I mentioned to him about the previous clutch job.  James eventually found out that the Flywheel had been installed 60 degrees off position.  The Flywheel can only be installed in one position since there is a pin on the rear of the Crankshaft that lines up with a centering hole in the Flywheel.  The guys at Mr. Transmission had installed the Flywheel incorrectly, and forecefully so the pin had been pressed into the crankshaft. They must have tried different positions before they got the car started again.  How can a transmission shop be so ignorant??? 

New emmissions check - passed.

While at James' shop, a woman who had brought her car to the same Mr. Transmission location, brought her car to James to have the transmission repaired after Mr. Tranmission's messed it up.

 

 

 



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