- Report: #1138471
Complaint Review: Mr Transmission - Columbus Georgia
Reported By:
Trust your instincts -
FT Benning, Georgia,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Mr Transmission
1801 Manchester Expy Columbus, 31904 Georgia, USA
Phone:
706-507-4045
Web:
N/A
Categories:
Business Rating:
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Mr Transmission "Should have gone to AAMCO" Columbus Georgia
Be very careful if you decide to take your vehicle to this location. Every aspect of my transaction with them felt "slimy" and I really regret not trusting my instinct and taking my vehicle elsewhere.
> The initial time of repair dragged out from 1 day to 1 week.
>They would not return any calls i made inquiring about the repair status during this time.
>They did not inform me about any delays they encountered.
> I had to go the the shop and practically interrogate the owner to get any information. Most of what he said seemed to be attempts to re-direct the focus from my vehicle on to other issues. He spent a lot of time talking up his business and the co-owner ( his wife) made several negative comments regarding the performance of their employees. This sure didn't help me feel better about the situation.
> They showed me a pile of old parts that I could not prove or disprove had come from my vehicle.
> they showed me another pile of new parts that I could not prove or disprove would be put into my vehicle
> The vehicle was finally retuned to me with grease smeared all over the center console and exterior. I had to request it be cleaned .
> The real kicker: after paying $2600 for a "Custom Rebuit Transmission" ,THE TRANSMISSION STARTED LEAKING FLUID . IT ONLY HAS 300 MILES ON IT AFTER BEING REPAIRED.
This is a partial summary of the total experience, it was very frustrating .Once they get your vehicle on the rack you are pretty much screwed so beware.
>Please take the time to reearch other trans shops and avoid this one if you possibly can.
